Client Support Professional

Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its “Different Approach, Better Results” philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more than 200 retail banking locations through 16 community bank subsidiaries in the greater Chicago, southern Wisconsin, west Michigan, northwest Indiana, and southwest Florida market areas. In addition, Wintrust operates various non-bank business units, providing residential mortgage origination, wealth management, commercial and life insurance premium financing, short-term accounts receivable financing/outsourced administrative services to the temporary staffing services industry, and qualified intermediary services for tax-deferred exchanges. Our unique business model is a competitive strength and value driver, powered by our talented colleagues who put our customers first and achieve better results for our clients.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few

• Family-friendly work hours

• With 175 community bank locations, we offer opportunities to grow and develop in your career

• Promote from within culture

Why join this team?

• We are a vibrant, team-oriented atmosphere that provides opportunities for individual growth;

• Our team is in a unique position that allows us to collaborate with multiple other departments, have exposure to executive management, and develop new reporting;

• We are seeking a critical thinker that’s willing to learn and not afraid of taking on new initiatives.

What you will do:

• Loan advances and pay downs involve completing GL tickets, working with ImageCentre to index and submit tickets, sending out checks, follow up with confirmation to Property Manager

• New loan documentation includes engaging Bank’s attorney, draft or review loan documents, discuss requested revisions with Loan Officer, follow up with Loan Ops comments and send out documents for signature

• Completion of Closing Procedures (4 hours per file includes prepping loan package, indexing to ImageCentre all required items and follow with loan closed email, update information to various reports)

• Monthly invoicing including processing checks for loan fees, preparing GL tickets and sending out new invoices for reimbursable expenses

• Processing loan conversions and loan re-amortizations including memo, letter and ImageCentre indexing and ticketing

• Loan Amendment preparation and processing

• Regular interaction with Loan Ops on new and existing loans

• Participate in weekly and monthly Community Advantage meetings

• Regular communication with Property Managers and Board Members 10. Knowledge of IBS Insight to assist with existing loan inquiries

• Clear insurance and collateral exceptions from Loan Ops

• Follow through with loan denial procedures

• Monitoring of default customers including requesting information, calculating delinquencies and updating memos/letters

• Assist with any projects as needed

Qualifications:

• 2 - 3 years of general banking experience

• Strong communication skills

• Knowledge of loan documentation preferred

• Bachelor's degree preferred

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation:

The estimated salary range for this role is $45,000-$60,000, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

#LI-ONSITE

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To be Chicago’s Bank® and Wisconsin's Bank®, we need to reflect that diversity both in all the communities we serve, the people we employ, the organizations we work with, and our banking and lending practices. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.