What are the responsibilities and job description for the Oyster House Service Associate position at Wintzell's Oyster House?
Responsibilities
This Server position requires someone who is passionate about delivering exceptional customer service, working well under pressure, and maintaining a clean and organized workspace.
Main Duties:
- Deliver outstanding service to every guest, ensuring that they feel valued and appreciated.
- Prepare and serve food and beverages, including taking orders and repeating them back to guests.
- Monitor tables, anticipate guests' needs, and respond promptly to requests.
- Manage cash and credit card transactions accurately, handling refunds and adjustments as needed.
- Work collaboratively with other servers, bartenders, and kitchen staff to ensure seamless service.
- Maintain a clean and safe environment, adhering to company sanitation procedures and protocols.