What are the responsibilities and job description for the Administrator - L2 position at Wipro Limited?
Job Description
Role: Lead Administrator (Hardware refresh)
The Refresh Technician is responsible for managing and executing the process of upgrading and replacing the firm’s hardware. The technician ensures optimal deployment of desktops, laptops, mobile devices, and peripherals. This role includes deploying new systems, performing upgrades on existing systems and contributing to IT projects as needed. This ensures MFS’s hardware infrastructure remains up-to-date, efficient and secure.
Principle Responsibilities
- Assessment and Planning: Evaluate the current hardware infrastructure and execute the refresh cycle as determined by MFS Manager.
- Install, configure, and maintain operating systems, software applications, and system updates.
- Deployment: Install and configure new hardware, ensuring minimal disruption to the organization's operations.
- Data Migration: Ensure that data is securely and efficiently transferred from old hardware to new hardware.
- Testing and Validation: Test new hardware to ensure it is functioning correctly and meets performance standards
- Documentation: Maintain detailed records of the hardware refresh process, including inventory management and configuration details.
- Assist with advanced system configurations, including imaging and deployment of desktops and laptops.
- Participate in IT projects such as system migrations, software deployments, and infrastructure upgrades.
- Manage and maintain IT asset inventories, ensuring proper documentation and lifecycle management.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
Salary : $33,000 - $76,000