What are the responsibilities and job description for the Business Services Manager position at Wipro?
About Wipro:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE’RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role: Business Services Manager
- The BSM is responsible for multiple applications – they support updates to the infrastructure or vendor product that make up those applications and will primarily handle what we can the Business as Usual (BAU) work/project work.
- They coordinate with business, infrastructure, PROD Support and the vendor on things like
- i. Server/server software upgrades
- ii. Vendor Product upgrade
- iii. Any time the application/product goes down or has issues – they will be one of the first to be bought in by the PROD Support team
- iv. For inhouse developed applications – then sync/coordinate the BAU work with the project team's initiative work/releases
- They would also coordinate with the network team or the security team where needed
- They keep track of application security gaps and work with the vendor to get them remediated/applied/updated
- The BSM is also expected to support the application teams with technical roadblocks
- Most of the responsibilities will be around coordinating with different teams and raising the appropriate intake/action requests.
Expected annual pay for this role ranges from USD 60000/annum to USD135000/annum. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
