What are the responsibilities and job description for the Production Support Engineer position at Wipro?
About Wipro:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
- A PROUD HISTORY OF OVER 75 YEARS
- FY22 REVENUE 10.4 BN USD
- WE’RE PRESENT IN 66 COUNTRIES
- OVER 1,400 ACTIVE GLOBAL CLIENTS
Role: Production Support Specialist (Monitoring Engineer)
Job Description:
Required Skill and Knowledge
- Individual will need to be proficient in the support of Splunk including the deployment, instrumentation and leveraging the tool
- Proven experience with one or more supporting monitoring tools such as – Dynatrace, SiteScope, Catchpoint
- Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
- Proven experience in programming languages (Java and/or .NET)
- Proven experience in application/network performance and availability monitoring
- Proven experience in N-Tier Architecture supporting a multitude of products (Webserver, Middleware, Database, etc.)
- Knowledge of ITIL functions and processes
- An excellent communicator, able to network and influence across multiple levels is required of this role
- A self-motivated, hands-on, driven individual with strong leadership skills
- A strategic thinker who can link business context to technical reality
Desired Skills
- Proven experience with one or more supporting monitoring tools such as – Dynatrace, Microfocus BPM, Catchpoint
- SA or DBA or Middleware Experience preferred
Expected annual pay for this role ranges from USD 60000/annum to USD135000/annum. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.
