What are the responsibilities and job description for the Patient Services Representative position at Wisconsin Eye Consultants, SC?
Job Summary
The Patient Services Representative plays a vital role in providing administrative support and exceptional customer service in a healthcare setting. They are responsible for handling patient inquiries, scheduling appointments, and maintaining accurate medical records.
Duties
- Greet patients and visitors in a professional and courteous manner
- Answer phone calls and respond to inquiries promptly
- Schedule patient appointments and follow-up visits
- Verify patient insurance information and process payments
- Maintain electronic health records accurately
- Assist with billing and coding tasks
- Coordinate referrals to other healthcare providers as needed
Requirements
- Proficiency in medical office procedures and terminology
- Experience as a medical receptionist or in a dental office is preferred
- Knowledge of health information management systems
- Familiarity with phone systems and office management practices
- Bilingual proficiency is a plus
- Strong organizational skills and attention to detail
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ophthalmology
Schedule:
- Monday to Friday
- No weekends
Work Location: In person