Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Training & development

Position Overview

We are seeking a dedicated and personable Medical Receptionist to join our healthcare team. The ideal candidate will play a vital role in ensuring the smooth and efficient operation of our medical office. This position requires excellent communication skills, a friendly demeanor, attention to detail, excellent organization skills and the ability to manage multiple tasks at once.

Key Responsibilities

• Scheduling and Confirming Appointments: Manage patient appointments using phone, text, CRM system, and in-person interactions.
• Liaison Between Medical Staff and Patients: Facilitate effective communication between patients and medical staff, ensuring all

parties are informed.

• Welcoming Environment: Create a warm and hospitable atmosphere in the waiting room by offering hospitality to patients.
• Fielding Questions, Orders, and Membership Updates: Address patient inquiries, process orders, and manage membership updates in

a timely and professional manner.

• Communication with New Inquiries: Engage with prospective patients through phone, text, and CRM to provide information and

schedule initial consultations.

• Additional Projects and Tasks: Take on other projects and tasks as needed to support the overall operation of the medical office.
• Problem-solve: continually improve new processes to help operations run smoothly

Qualifications

• High school diploma or equivalent.
• Previous experience in an office or customer service role is preferred.
• Strong communication skills, both written and verbal.
• Proficiency in using phone systems, text messaging, and computer programs.
• Ability to multitask and manage time effectively.
• Friendly and professional demeanor with a focus on patient care.
• Attention to detail and organizational skills.