What are the responsibilities and job description for the Front Office Manager/Receptionist position at Wisconsin Tower Dental--Randy Dee McGrath...?
About us
Randy Dee McGrath D.D.S.S.C. is a small business in Wauwatosa, WI. We are professional, agile and customer-centric.
Our work environment includes:
- Modern office setting
- Food provided
Responsibilities:
- Oversee the daily operations of the front office, ensuring smooth and efficient workflow
- Greet and assist patients, providing excellent customer service
- Schedule and confirm appointments using dental practice management software (Eaglesoft)
- Manage patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations
- Coordinate insurance verification and billing processes
- Maintain inventory of office supplies and order as needed
- Train and supervise front office staff, providing guidance and support
- Handle patient inquiries, complaints, and concerns in a professional and timely manner
- Collaborate with other departments to ensure seamless patient care
Requirements:
- Proven experience as a Front Office Manager or similar role in a dental or medical setting
- Strong knowledge of dental office procedures and terminology
- Proficient in dental practice management software (Eaglesoft)
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Understanding of HIPAA regulations and patient privacy guidelines
Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization.
Job Type: Part-time
Pay: From $21.00 per hour
Benefits:
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- No weekends
Work Location: In person
Salary : $21