What are the responsibilities and job description for the Customer Service Specialist position at Wise Auto Group?
Overview:
Join our passionate team at Orange County Harley-Davidson, where the Harley-Davidson lifestyle is at the heart of everything we do. We are looking for an enthusiastic and friendly Customer Service Representative to be the welcoming face of our dealership. If you love motorcycles, enjoy talking with people, and thrive in a high-energy environment, this is the place for you.
Key Responsibilities:
Enthusiastically greet all customers and guests upon arrival
Build rapport and engage with customers to understand their needs, preferences, and experience level
Ask thoughtful questions to determine which Harley-Davidson motorcycle may be the best fit for each individual
Deliver compelling and informative product presentations
Encourage and coordinate motorcycle test-rides to enhance the customer experience
Make follow-up calls to previous customers to build lasting relationships and encourage future visits
Serve as a positive, upbeat influence in the dealership atmosphere, contributing to a welcoming and customer-focused environment
Qualifications:
Positive attitude and friendly demeanor
Comfortable initiating conversations and interacting with strangers
Strong interpersonal and communication skills
Genuine interest in motorcycles and the Harley-Davidson brand
Motorcycle license is a plus, but not required
Hard-working, self-motivated, and eager to grow with the dealership
Ability to work in a fast-paced, team-oriented environment
Why Join Us?
Be part of a legendary brand and community
Opportunity to grow your career in a supportive and dynamic environment
Engage with fellow motorcycle enthusiasts every day
Salary : $62,000 - $88,000
