What are the responsibilities and job description for the Director of Operations position at Wise Coatings Franchises?
Job Title: Director of Operations
Company: Wise Coatings Franchises
Location: Orlando, FL or Remote with Travel as Needed
Industry: Home Services
About Wise Coatings: Wise Coatings Franchises is a fast-growing and innovative brand in the Home Services industry, dedicated to delivering exceptional quality and value to our customers. With a focus on operational excellence and franchise success, we are committed to building lasting relationships and empowering franchisees to thrive.
Position Overview: We are seeking a results-driven and experienced Director of Operations to lead and elevate the operational performance of our franchise network. In this key leadership role, you will oversee operational strategies, enhance efficiency, and ensure alignment with Wise Coatings’ brand standards. You will be instrumental in driving profitability and fostering strong relationships with franchisees to support mutual success.
Key Responsibilities:
Franchise Network Management:
- Build and maintain strong relationships with franchisees.
- Provide operational guidance, marketing support, and customer service expertise.
- Ensure compliance with brand standards and operational procedures.
Operational Excellence:
- Optimize operational processes to improve efficiency and reduce costs.
- Conduct regular audits to ensure high-quality execution and compliance.
- Implement and refine best practices for franchise operations.
Financial Management:
- Collaborate on budget development and oversee operational finances.
- Analyze KPIs and financial reports to identify improvement opportunities.
- Take proactive corrective actions when necessary.
Training and Development:
- Develop and implement comprehensive training programs for franchisees and their teams.
- Provide ongoing operational resources and support to drive continuous improvement.
Expansion and Growth:
- Partner with the executive team to strategize franchise network expansion.
- Identify new markets for franchise opportunities and assist in onboarding.
Communication and Collaboration:
- Foster open communication between the corporate office and franchisees.
- Collaborate with marketing, sales, and supply chain teams to achieve company objectives.
Business Development:
- Identify opportunities for additional services and technician upsells.
- Support trade show planning and staffing.
- Lead Generation and growth planning
What We’re Looking For:
- Proven experience in operations management, in a franchise environment.
- Strong leadership and relationship-building skills.
- Ability to analyze and improve processes, implement best practices, and manage budgets.
- Excellent communication and collaboration abilities.
- Entrepreneurial mindset with a focus on growth and continuous improvement.
- Willingness to travel as needed.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to be part of a rapidly growing franchise network.
- A collaborative and supportive company culture.
- Room for growth and innovation in a leadership role.
How to Apply: If you’re ready to make a significant impact in a fast-paced, rewarding environment, we’d love to hear from you. Please send your resume and a cover letter detailing your experience to hiring@wisecoatings.com
Wise Coatings is an equal-opportunity employer and values diversity in the workplace.
Join us in shaping the future of Wise Coatings Franchises!
Job Type: Full-time
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Do you have franchising experience?
Work Location: Hybrid remote in Lake Mary, FL 32746