What are the responsibilities and job description for the Front Desk Receptionist position at Wise Health System?
Front Desk Receptionist
Job ID: 3503
Location: Decatur, Texas
Employee Type: Full-time
Department: Radiation Therapy
Shift/Hours: Monday - Thursday 8am- 5pm, Friday 8am- 12pm
REQUIREMENTS: 1.) High school or GED preferred 2.) Medical front office experience preferred 3.) CPR 4.) Bilingual preferred
New Hires will have 60 days to acquire the required Basic Life Support (CPR, ALS, PALS, BLS, and/or any other life support certifications required for the job).
SUMMARY OF RESPONSIBILITIES: Provides secretarial support in a medical office environment, including patient scheduling, appointments, referrals, insurance pre-certification, and confidential records. Knowledge of EMR software. Registers patients- gathering demographical information from patients and entering computer. Obtain insurance cards, picture identification and consents from patient and scans into WHS system data base. Responsible for collecting copays. Incorporates AIDET into daily communications with patients, families, visitors, and staff. Willing to attend continuing education courses at the request of the manager/director. Performs other duties as assigned.
· Patient registration is stared using 3 patient identifiers name and date of birth or Social Security number. Verifies that correct patient selected and that no other medical record exists. Understands the importance to ensure this is done correctly and understands the patient safety issues if not verified correctly.
· Balance cash drawer following proper procedure.
· Complete understanding of admission process and its integration within the Revenue Cycle and other reporting measures throughout the clinic setting.
· Assists in ensuring that all patient information and documents are secure and confidential in accordance with HIPPA guidelines.
· Basic understanding of denials relative to the potential impact from not obtaining referrals when needed.
· Patient registration is stared using 3 patient identifiers name and date of birth or Social Security number. Verifies that correct patient selected and that no other medical record exists. Understands the importance to ensure this is done correctly and understands the patient safety issues if not verified correctly.
· Balance cash drawer following proper procedure.
· Complete understanding of admission process and its integration within the Revenue Cycle and other reporting measures throughout the clinic setting.
· Assists in ensuring that all patient information and documents are secure and confidential in accordance with HIPPA guidelines.
· Basic understanding of denials relative to the potential impact from not obtaining referrals when needed.
REPORT RELATIONSHIP: Reports to the Manager of Patient Access; Director of Admissions
OSHA TASK CATEGORY TWO: There is an occasional risk of exposure to mucous membranes or skin contact with blood, body fluids, or tissues, or a potential for spills or splashed during the performance of the job.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Able to lift 10-20 pounds daily, able to lift 50-80 occasionally
Employment standards include current requirements as determined by Federal, State, and Wise Health System policy. Equal Opportunity Employer.
Why Wise Health System?
At Wise Health System, we provide care because it’s personal for us – it’s about our patients and their families, our community, and our employees. Our success will result in transformed and improved lives through better health. We are passionate about the care we provide because we care deeply about the people receiving it. Does this sound like you? If so, we want to talk!
About Us
Wise Health System was established in 1967 as an authority of the City of Decatur located in Wise County, Texas and created to serve the population of Wise County as our primary market. Today, Wise Health System has 2,000 employees and 200 physicians and spans across 8 different counties in North Texas (911/EMS covers 900 sq miles). WHS is comprised of: Decatur East Campus (99 Med/Surg beds), Decatur West Campus (51 IP Rehab/BHU beds), Wise Health Surgical Hospital of Argyle (12 beds), Wise Health Surgical Hospital of Parkway (24 beds), Wise Health Emergency Center/Urgent Care Argyle, 18 Wise Health Clinics, 40 secondary market locations, 5 therapy/sports medicine/fitness facilities, and 7 nursing home facilities.
Wise Health System – East Campus
- Bariatric Surgery Center of Excellence
- ACC Accredited Chest Pain Center
- Primary Stroke Center
- Level IV Trauma Center
Wise Health Surgical Hospital at Argyle
- Total Hip and Total Knee Center of Excellence
Wise Health Surgical Hospital at Parkway
- Spine Center of Excellence
The benefits listed below are available for Full-Time positions only.
- Company paid life/AD&D insurance and long-term disability insurance
- Health, Dental, and Vision insurance
- Aflac: Accident and Critical Care w/ Cancer Protection Plans
- Short term disability insurance
- Retirement Plan with a percentage matching contribution
- Generous PTO offering
- Tuition Reimbursement of up to $5,250.00 per tax year
Salary : $5,250
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