What are the responsibilities and job description for the Customer Service/Sales Representative position at Wise Owl Medical Supply?
Job Description
Wise Owl Medical Supply is a local family owned business that provides durable medical equipment to the community of Marble Falls and all surrounding areas. We carry a wide range of products including: home oxygen, respiratory products and supplies (CPAP), wheelchairs, hospital beds, lift chairs, aids to daily living, and much more. Submitted applications with experience in the medical field will be given priority.
This position requires attention to detail and a high level of communication skills. We are a fun but very busy office, so this position requires multi-tasking effectively while maintaining accuracy of work.
Responsibilities:
Demonstrate to patients how to use CPAP equipment and other medical equipment as needed.
Speaking with patients over the phone and inputting accurate data into our software system.
Assist with referral intake, insurance verification, medical claims billing, payment posting, and follow-up patient care
Greet, assist and inform customers of our products and services.
Schedule deliveries and pick-ups with our technicians
Communicate effectively with patients and professionals in clinics and hospitals.
Learn our products and be able to provide product knowledge to customers on the showroom floor.
Requirements:
Must have a positive attitude, be a team player, with a focus on excellent customer service.
Demonstrate computer literacy with the ability to learn our software system.
Ability to reason, problem solve, and use critical thinking skills.
Multi-task a variety of duties while maintaining a positive attitude.
Great organizational skills and ability to prioritize tasks.
Well-spoken and ability to communicate effectively through phone, fax, email, and face-to-face.
Motivated, self-starter preferred.
Detail oriented and extremely accurate in data entry!!
Job Type: Full-time
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
- 401(k) 3% Match
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Holiday pay
- Monthly bonus
- Overtime pay
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical: 2 years (Required)
Work Location: In person
Salary : $19