Legal Receptionist

As a First Impressions Associate, you'll play a pivotal role in creating a welcoming atmosphere, ensuring seamless communication, and maintaining the efficiency of our operations. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group.

Key Responsibilities:

• Welcoming Presence: Welcome and greet guests and customers while being accommodating and empathetic to their needs as well as ensuring every interaction reflects our commitment to courtesy and professionalism. Keeping the reception area clean and well-stocked, including business cards, refreshments, and ensuring it remains decluttered. Direct clients and guests to the appropriate team member or department promptly and accurately, ensuring seamless communication flow.
• Reliability and Dedication: Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.
• Team Collaboration: Foster a cooperative and supportive team atmosphere at the front desk, contributing to a positive work environment. Act as a liaison with Office Services, Facilities, and Mailroom for office supply and refreshment orders. Providing backup for incoming calls and routing them efficiently.
• Facilities Management: Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, and restrooms. Coordinating updates of the phone lists, employee name tags (Office/Cubicle).
• Proactive Oversight: Identify and communicate any operational deficiencies or requirements to management promptly, contributing to a smooth-running workplace.
• Inventory Management: Take charge of office supply orders and help Office Services maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations.
• Event Support: Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.

Qualifications:

• Effective verbal communication and customer service skills.
• Minimum of 2 years (preferred) front desk and clerical experience.
• Previous experience working for a plaintiff's personal injury law firm a plus.
• Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities.
• Professional appearance and behavior.
• A positive attitude toward clients and co-workers is essential.
• Strong knowledge of Microsoft Office Suite and ability to quickly learn additional software.
• Excellent communication and interpersonal skills.
• Proven reliability and commitment to exceptional service.
• Ability to thrive in a dynamic, fast-paced environment.
• High School diploma or GED

Physical Requirements:

• Office environment with normal business hours necessary to satisfactorily perform job functions.
• Stand/Sit – Must be able to remain in a stationary position up to 50% of the time.
• Walk – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
• Use of hands/fingers to handle or feel – Constantly operates a computer and other office machinery such as a copy machine/printer.
• Climbs stairs – May occasionally ascends/descends the stairs to get to other floors, cafeteria, and parking area.
• Carry Weight/Lift - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.