What are the responsibilities and job description for the Office Services Assistant position at Witherite Law Group?
Witherite Law Group (WLG) is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise, and displays integrity in every situation.
Our attorneys and staff are committed to helping injured clients get the care and service they deserve. We take care of the complex legal work so that our clients can focus on recovery and getting their lives back. We are determined to help our clients get the settlement they deserve, and we will be by our client's side every step of the way.
This firm is a Top 100 Places to Work recipient and a National Top Workplace honoree. We are proud of these achievements and honored to be among this prestigious list of companies. Our culture is special. But you can't just take our word for it...apply today and join the WLG family.
Position Summary:
At Witherite Law Group, putting people first is at the heart of everything we do. We believe expertise matters, but more importantly, so does integrity. Join us in our commitment to excellence and client- focused service, where integrity always guides our actions. As an Office Services Assistant, you'll play a pivotal role in ensuring the cleanliness and organization of office facilities and services and creating a welcoming atmosphere. Be part of a dynamic environment where your enthusiasm and dedication contribute to our success story. If you're passionate about delivering exceptional service and being an integral part of a forward-thinking legal team that values people, expertise, and integrity, we invite you to explore the opportunities with us at Witherite Law Group.
Key Responsibilities:
- Provide a welcoming and professional atmosphere for employees, clients, and visitors.
- Respond promptly to requests and inquiries, always demonstrating a helpful and courteous attitude.
- Perform daily cleaning tasks such as dusting, and sanitizing all common areas including reception, kitchen, meeting rooms, and restrooms.
- Ensure that all cleaning supplies are adequately stocked, and equipment is well-maintained.
- Conduct daily inspections to identify and report maintenance issues, such as faulty equipment, lighting problems, or safety hazards.
- Coordinate with external vendors or contractors for repairs and maintenance services as needed.
- Assist with setting up and arranging furniture, equipment, and supplies for meetings, events, or office reconfigurations.
- Foster a cooperative and supportive team atmosphere contributing to a positive work environment
- Maintain designated areas, ensuring cleanliness, organization, and adequate supplies across various spaces including reception, conference rooms, break rooms, restrooms, and lobby areas.
- Take charge of office supply orders and maintain a well-stocked supply closet, including breakroom essentials, ensuring seamless office operations.
- Assist in setting up and maintaining conference rooms, contributing to a professional and organized environment for meetings and events.
- Ensure that First Aid Kits are always stocked.
- Demonstrate unwavering commitment to the team, consistently going above and beyond expectations to support colleagues and operations.
Qualifications:
- Effective verbal communication and customer service skills.
- Minimum of 2 years of housekeeping experience.
- Previous experience working for a plaintiff's personal injury law firm a plus.
- Excellent organizational skills, outstanding attention to detail, and multi-tasking abilities.
- Professional appearance and behavior.
- A positive attitude toward clients and co-workers is essential.
- Working knowledge of O365 software such as Word and Excel
- Proven reliability and commitment to exceptional service.
- Ability to thrive in a dynamic, fast-paced environment.
Education Requirements:
High School diploma or GED
Physical Requirements:
- Office environment with normal business hours necessary to satisfactorily perform job functions.
- Stand – Must be able to stand for long periods of time.
- Walk – This position requires daily walking and the ability to move about inside the office to access file cabinets, meeting rooms, office machinery, etc.
- Use of hands/fingers to handle or feel – Constantly operates cleaning products.
- Climbs stairs – Requires the ability to ascend/descend the stairs to get to other floors, cafeteria, and parking area.
Benefits and Perks
- Medical, dental, vision
- Company paid Life and AD&D Insurance
- Company Paid STD (with no waiting period) and LTD Insurance
- Option to purchase additional Life and AD&D Insurance
- Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- 10 Company Holidays
- Tuition Reimbursement
Please note that this job description is intended to outline the primary duties of the role and is not intended to be an exhaustive list. The job description is subject to change with or without prior notice, and that a reasonable accommodation may be requested to perform the essential functions of the job.
WLG and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
WLG and its affiliated companies participate in E-Verify. For additional information please review the E-Verify Participation Poster and Right to Work Poster from the Department of Homeland Security.
