What are the responsibilities and job description for the Regional Support Specialist - Operations position at WITRON Service America LP?
This is WITRON
Job Description:
Responsible for collecting, analyzing, and interpreting data from multiple sources, including customers, projects, and onsite teams, to drive strategic decision-making and implement data-driven action plans.
Ensures performance metrics are clearly defined, understood, and met while continuously optimizing operational processes. Proactively identifies needs and supports the growth and development of key personnel to enhance overall efficiency and effectiveness.
Pay: $70-$110
Duties and Responsibilities:
- Drive the development, communication, and implementation of enterprise-wide Operational Excellence to foster a culture of continuous improvement and ensure business objectives are met.
- Establish strong relationships with customers to understand their business processes and operational needs.
- Collaborate with design and project teams to accurately capture customer requirements and ensure the proposed solutions align with business goals.
- Work closely with project teams to validate all processes and logic before operations go live.
- Lead the Quality Assurance team in defining, measuring, and maintaining operational quality standards.
- Support the onsite team in developing management tools and performance metrics to drive operational efficiency.
- Facilitate training and professional development initiatives to strengthen key personnel skills and capabilities.
- Inspire, coach, mentor, and lead employees and managers to achieve high performance, including addressing areas for improvement through constructive feedback and performance discussions.
- Document best practices in Operations Excellence and support their deployment across divisions.
- Champion continuous improvement initiatives in collaboration with onsite teams, project teams, and customers. Key initiatives include implementing the Management Operating System (MOS), Kaizen events, Root Cause Analysis, and Value Stream Mapping.
- Report directly to Regional Manager(s).
Qualification:
- Minimum of 3 years experience in managing WIOSS operations
- Minimum of 5 years experience in Management
- Strong Leadership and Organizational skills
- Strong communication skills.
- Strong analytical skills. Six Sigma certificate is an advantage. Lean certificate is an Advantage.
Why WITRON?
Innovative Environment:
Be at the forefront of technology with WITRON's advanced automated material handling system.Continuous Growth:
Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.Competitive Benefits:
WITRON values employees and strive to create a supportive and rewarding work environment. We offer three (3) bonus opportunities, comprehensive health benefits, and much more!
Join WITRON and be part of a team that's shaping the future of automation logistics!
Apply now to take the next step in your career journey.
WITRON is proud to be an Equal Opportunity Employer, Race/ Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation.
Your advantages at a glance. Discover the win-win
Team Spirit
We are there for one another and as a company we strive to always become better. You can look forward to being part of a great team environment.
WITRON Bonus
Employees will have the opportunity to participate in our WITRON bonus program once eligible.
Social Benefits
WITRON has a tradition of observing “Special Days” in our employees lives and will provide added benefits or
Top Equipment
We will provide you with brand name work apparel and professional tools to make sure all of our employees have the right equipment to do the job.
Corporate Culture
Collaboration, an open-door policy, various company events and team building measures are a part of WITRON. A company with modern values and positive culture is waiting for you.
Support & Opportunity
Performance is worth the effort. Your potential will be both recognized and supported. Career opportunities are available for all of our employees, come grow with WITRON.
Salary : $70 - $110
