What are the responsibilities and job description for the Process Technician (LCC) position at WITRON Service America?
Join WITRON as a Process Technician!
Are you ready to be the mastermind behind the cutting-edge operations of an automated warehouse system? At WITRON, the Local Control Center (LCC) is the brain of our entire warehouse operation, and we're looking for a sharp, analytical, and proactive Process Technicians to ensure our systems run smoothly and efficiently.
As a Process Technician, you will:
- Support and optimize our automated material handling system in real-time.
- Work with a variety of in-house and industry IT solutions to fine-tune performance and drive improvements.
- Keep a close eye on system operations and use root cause analysis to maximize uptime and productivity.
- Address and correct workflow problems, mechanical issues, and computer system diagnostics.
- Contribute to continuous improvement initiatives by creating technical documentation and supporting escalation management.
- Perform system monitoring and support repairs and preventative maintenance. Manage user rights in our WMS and create tickets for the help desk.
- Report on system performance and assist in application testing.
Requirements:
- One (1) to two (2) years in a warehouse environment is preferred.
- Associate's degree in IT related field is preferred
- Continuous walking and standing Lifting, pulling and pushing up to 50 pounds Proficiency in Oracle SQL, network infrastructure, and Windows OS.
- Strong MS Office skills (Excel, PowerPoint, Word, SharePoint, ShareDrive, Outlook).
- Basic PC and network troubleshooting skills.
- Effective communication, both written and verbal.
- Detail-oriented with strong problem-solving abilities.
- Team player who can thrive in a fast-paced environment.
- Experience with automated equipment and the metric system is a plus.
- Ability to continuously walk, climb, and stand, and to lift, pull, and push up to 50 pounds.
Why WITRON?
- Innovative Environment: Be at the forefront of technology with WITRON's advanced automated material handling system.
- Continuous Growth: Drive operational excellence and continuous improvement with ample opportunities for career development and advancement.
- Competitive Benefits: WITRON values employees and strive to create a supportive and rewarding work environment. We offer three (3) bonus opportunities, comprehensive health benefits. We offer company paid Basic Life, Dependent Life, AD&D, Short-Term Disability and Long-Term Disability Insurance. We offer a great 401(k) match, Dental Insurance, Vision Insurance, Accident Insurance, Hospital Indemnity Insurance, Critical Illness Insurance and much more!
Join WITRON and be part of a team that's shaping the future of automation logistics!
Apply now to take the next step in your career journey.
WITRON is proud to be an Equal Opportunity Employer, Race/ Color/Religion/Sex/Disabled/Veteran/Gender Identity/Sexual Orientation.
