What are the responsibilities and job description for the Call Center Representative position at Wize Home Direct?
```Duties```
- Make outbound calls and respond to customer inquiries in a professional and courteous manner
- Provide information about products and services to customers
- Handle and resolve customer complaints or concerns
- Perform data entry and maintain customer records accurately
- Analyze customer needs and recommend apointments
- Communicate effectively with customers, colleagues, and management
- Multilingual skills (English and Spanish) are highly desirable
```Requirements```
- High school diploma or equivalent
- Previous experience in a call center or customer service role is preferred
- Excellent communication skills, both verbal and written
- Strong data entry skills with attention to detail is a plus
- Ability to provide exceptional customer service while maintaining professionalism
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Please submit your application online through our company's email. We appreciate your interest in joining our team of dedicated Call Center Representatives.
Job Type: Full-time
Pay: Up to $4,000.00 per month
Benefits:
- Flexible schedule
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Charlotte, NC: Relocate before starting work (Required)
Work Location: In person
Salary : $4,000
