What are the responsibilities and job description for the Onboarding Optimization Manager position at WM?
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, marital status, gender identity, national origin, citizenship status, age, disability or protected veteran status.
Location: Primary location is Jackson, MS. Will travel to and support other hauling sites, including and not limited to: Grenada, MS, McComb, MS, Meridian, MS, Tupelo, MS, Vicksburg, MS, Monroe, LA.
Preferred Skills, Experience and License: Strong onboarding and training skills, preferably, within waste and/or transportation industry. Great communicator, positive teaching demeanor; strong company ambassador. Proficient with Microsoft Word, Excel, Outlook. Minimum of two years of experience managing and coaching CDL Drivers; CDL license is a plus.
I. Job Summary
The Onboarding Optimization Manager is responsible for Centralized Hiring, Onboarding, Retention, and workforce planning for operational success within our organization. This role is key to the long-term success of talent within frontline operations.
II. Essential Duties and Responsibilities
- Manages daily driver and heavy truck technician candidate onboarding, will be able to partner with multiple sites and meet candidates on site, to provide a realistic job preview.
- Responsible for weekly new employee onboarding training, includes exempt and non-exempt employees.
- Partners with multiple business units to lead workforce planning and set staffing goals for sites. Is responsible for helping move those sites toward achieving those goals.
- Oversees candidate offer process in partnership with Talent Acquisition partners.
- Responsible for assurance of OJT completion, and assignment of a Dedicated Driver Trainer/Mentor.
- Investigates, why employees are leaving the company and provide feedback to business unit leadership, Operations Solutions Manager, Talent Acquisition, and People Team.
- Assist District manager in the creation and execution of retention strategy for frontline employees.
- Creates and submits weekly and month end reports to senior management.
- Other duties as assigned.
III. Qualifications
A. Required Qualifications
- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and four (4) years of relevant work experience
- 3 years previous operations management experience (in addition to education requirements) in transportation, logistics, or solid waste operations and three years’ experience interviewing and hiring CDL Drivers and other frontline positions
- Valid Driver's License
IV. Physical Requirements
- This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
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