What are the responsibilities and job description for the Travel Coordinator position at WME | William Morris Endeavor?
Position Overview:
We are seeking a dynamic Travel Coordinator to manage travel logistics for our executives and staff in a corporate entertainment agency. This role will support and assist booking flights, hotels, and ground transportation while ensuring a seamless travel experience in a fast-paced entertainment environment. The ideal candidate thrives under pressure, is highly organized, and understands the unique travel demands of the entertainment industry. The candidate will possess a keen eye for detail when booking agent and client accommodations for flights/hotels/and general transport. Individual must have prior travel booking experience.
Essential Responsibilities:
- Support and coordinate domestic and international travel for executives,
- Assist reservations team with completing travel arrangements for entertainment clients' air, hotel, cars, trains, greeters, and ground transportation
- Acting as the liaison with hotel and airline reps to maintain high-level of service across department
- Manage complex itineraries, including last-minute changes and multi-city travel.
- Ensure compliance with company travel policies and budget guidelines.
- Work with HR/risk and legal teams for to ensure duty of care
- Work with global partners to secure visas, work permits, and customs clearances.
- Provide real-time troubleshooting for travel disruptions.
- Independently review client reservations for accuracy and quality; proactively correct errors
- Managing/updating travel reports and policies
- Answering the telephone and making outgoing calls in a timely, professional manner
- Managing overall flow of paperwork
- Coordinating film festival accommodations to reserve room blocks and obtain listings
- Maintaining quality control for back up travel agency
- Performs other office functions as needed and seeks ways to personally add to the overall efficiency of the operation
Qualifications/Requirements:
- Concur travel knowledge is mandatory and Sabre experience preferred
- Education: Bachelor’s Degree preferred
- Related Work Experience: Ideal candidates will have one to two years of work experience in a travel agency, preferably a corporate and/or entertainment environment
- Must be detail oriented and able to handle complex instructions with care and follow-through
- Must be skilled in multi-tasking and have proven problem-solving abilities
- Must be capable of calmly handling time sensitive issues with ease
- Friendly and open demeanor with ability to maintain confidentiality at all times
- Ability to adapt to changes and work in a fast paced, demanding environment
- All applicants must possess excellent verbal and written skills
- Microsoft Excel, Word, Powerpoint
Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.
Salary : $65,000 - $70,000