What are the responsibilities and job description for the Sr. Business Process Manager position at WMS McKesson Medical-Surgical Supply Chain Services LLC?
In the role of Sr. Business Process Manager, the individual will lead and support high priority processes and projects related to McKesson Brands to include identification of strategic and enterprise needs. The role will report directly to the Senior Director of Operations, McKesson Brands.
This position works on highly complex problems where analysis of situation requires an in-depth understanding of the business environment and how decisions will impact organizational goals. For that reason, it requires a strong strategic mindset, outstanding problem-solving, analytical skills, proven process experience with lean methodologies and very strong project management skills.
This person must be highly organized, is able to lead change, can communicate with a broad range of constituents, and is skilled at measuring process effectiveness and efficiency. The position will be charged with not only creating detailed process plans, but also improving current processes for optimization that will cut across multiple functional areas.
This position interfaces with a variety of business functions within McKesson Brands, the Product Strategy and Supplier Partnerships Team, and other functions across the company. Candidates must be in or near Richmond, VA as this is a hybrid role with onsite meetings and collaboration requirements in the Medical-Surgical office hub.
Responsibilities :
- Builds relationships across functions to understand needs, business priorities, goals and success measures.
- Works to understand the issues and help team define the process to support business goals.
- Evaluates the efficiency and value (revenue, cost savings) of established processes, develops improvement strategies, and facilitates changes.
- Develops resolutions to complex problems that require the frequent use of creativity.
- Uses judgment within broadly defined policies and practices.
- Anticipates change and directs or redirects efforts.
- Conducts stage gate meetings and is responsible for process deliverables and outcomes.
- Owns and monitors the end-to-end process and interfaces with stakeholders as applicable.
- Understands and responds to the needs of internal and external constituents to meet / exceed their expectations.
- Communicates in a clear, thorough and timely manner using appropriate and effective communication tools.
- Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
- Set priorities, monitors progress towards goals, and track details, data, information and activities.
- Leads facilitation discussions across functions and levels to ensure process remains on track.
- Specific to process : Measures cycle time of process phases and overall process and identify trends – solve for gaps.Provide insights on what stage projects are within, anticipate challenges & propose solution(s).Reduce total cycle time, increase throughput.Manages process technology tools and lead development of enhancements based on SME input and impacts.Measures value of pipeline funnel and impacts -projects are running ahead or behind schedule.Works with stakeholders to determine how to prioritize; is responsible for ensuring prioritization is adhered to.Trains new employees on process and all employees on changes.Develops and maintains SOPs.
Critical Skills – Required
Critical Skills - Preferred
Minimum Job Qualifications :
Degree or equivalent and typically requires 7 years of relevant experience; MBA preferred
Specialized Knowledge / Skills :
Working Conditions :
Environment (Works from Home or Office as needed)
Physical Requirements :
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
100,100 - $166,900
Salary : $100,100 - $166,900