What are the responsibilities and job description for the Customer Service Representative position at WNC Repairs, LLC?
Company Description
WNC Repairs, LLC is a product-specific appliance repair company based in Sylva, NC. The company exclusively services Sub-Zero, Wolf, Cove and Best ventilation products, offering specialized repair services for these high-end brands.
Role Description
This is a full-time on-site role for a Customer Service Representative at WNC Repairs, LLC. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, managing customer service inquiries, scheduling and enhancing the overall customer experience.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to work effectively in a team environment
- Experience in the appliance repair industry is a plus
- High school diploma or equivalent