What are the responsibilities and job description for the Front Desk Receptionist position at WNY Urology Associates?
WNY Urology Associates, Harlem Rd. location, is seeking a dependable, compassionate, and efficient front desk receptionist who is able to multitask in a fast -paced medical practice. Your primary job duties will include greeting and checking in patients, collecting co-pays, and processing paperwork. The ability to maintain a positive attitude in a high patient volume practice is a must.
Job duties include:
- Greeting patients with courtesy as they arrive.
- Updating patient demographics, pharmacy and insurance plan in the EMR.
- Scanning, filing, and preparation of patient charts and records.
- Reviewing and routing patient documents in the EMR.
- Answer patient questions and incoming phone calls as needed.
- Schedule patient appointments as needed.
- Collecting co-pays
- Ability to work collaboratively with a team and take directives from leadership.
- Flexibility to work at check-in, check-out, and assist with Kiosk as needed.
- Take on additional tasks as needed.
Requirements and Qualifications:
- EMR experience a must (Medent preferred but not required).
- 1 year experience working in a medical office.
- Ability to multitask and prioritize work.
- Excellent communication skills both oral and written.
- Proficient in keyboarding and computer navigation
Job Type: Full-time
Pay: $17.00 - $17.75 per hour
Benefits:
- 401(k)
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $17 - $18