What are the responsibilities and job description for the Spa Concierge position at Wolf Moon Salt Cave and Stress Reduction Center?
Wolf Moon Salt Cave & Stress Reduction Center is hiring a spa concierge rotating days, evenings, and weekend shifts.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide information and assistance to guests regarding Wolf Moon amenities, local attractions, etc.
- Handle guest inquiries, requests, and complaints promptly and courteously
- Make reservations for guests and assist with check-in/check-out processes
- Maintain a clean and organized lobby area
- Assist with coordinating guest services such as laundry, salt cave tours/resets, nightly resets, etc.
Requirements:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Basic math skills for handling cash transactions and providing accurate change
- Proficiency in using computer systems for reservations, guest check-in/check-out, and other administrative tasks
- Previous experience in a customer service or hospitality role is preferred
- Knowledge of local attractions, restaurants, and options is a plus
Please submit your resume highlighting relevant experience to be considered for this position.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 8 – 20 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $15