Donor VIP Lounge - Manager (Seasonal, 35 hours per week, May to September)

Work Schedule

Tuesday-Sunday, evenings during concert season, mostly daytime hours in May

Position Location:

100% On-site

Pay Rate

$25.75/hour

Benefits

403(b) Retirement Plan; Complimentary tickets to select performances; Discounts at Concessions and the Gift Shop

Contact Information

chrism@wolftrap.org or call 703.937.6317

Duties And Responsibilities

• Prepare and communicate schedule of lounge food and beverage staff to ensure adequate coverage before, during and after performances.
• Provide training of staff to ensure efficient and enhanced customer service.
• Provide training of staff on proper food handling, sanitation and alcohol service.
• Oversee nightly lounge operations, employees, food service and customer service.
• Manage supply inventory and coordinate ordering/restocking needs with Catering Manager.
• Perform POS open & close out, make nightly deposit, manage cash reserves to ensure sufficient cash levels, coordinate cash replenishment with Catering Manager.
• Communicate with Catering Manager about daily operations and staff needs/performance.
• Coordinate and communicate with Executive Chef and kitchen team about food service.
• Communicate and troubleshoot with lounge guests, Wolf Trap Foundation leadership, and Development Department staff.
• Others duties as assigned.
  
  

Requirements

• Professional presence, friendly demeanor, diplomacy, excellent people and customer service skills; ability to exercise tact, courtesy and judgment in working with all levels of donors, staff and patrons.
• Highly organized; strong attention to detail.
• Food handling/sanitation knowledge and previous food service experience.
• Ability to work nights and weekends.
• Basic knowledge of Microsoft Office; Google Docs a plus.
• Ability to maintain confidentiality to sensitive matters.
  
  

Minimum Qualifications

• Must be at least 21 years old.
• Ability to lift up to 35 pounds.
• Ability to work nights and weekends.
  
  

We’re pleased to consider applicants who will be physically located in and who will have a local address in Virginia, Maryland, or the District of Columbia for the duration of their employment. The Foundation does not offer fully remote work for any positions. Applicants who reside in any other state would be required to be physically located in and provide a local address in Virginia, Maryland, or the District of Columbia prior to starting work for Wolf Trap Foundation.

Wolf Trap Foundation for the Performing Arts is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities and disabled veterans who need assistance or an accommodation in our job application processes should contact hr@wolftrap.org. An offer of employment is contingent on successfully passing a background check.