Director of Food and Beverage

Company Description

Wolfert's Roost Country Club is a private member owned in the Capital region. The quiet enjoyment of friends sharing a common interest had its beginnings in the late 1800's. Over the years, the Officers, Board of Governors, Membership, and Staff have committed themselves to maintaining this heritage and, in the process, have made the Country Club one of the finest in the Northeast.

Role Description

This is a full-time on-site role for a Director of Food and Beverage. The Director of Food and Beverage will be responsible for overseeing member and guest satisfaction, culinary skills, food service, food & beverage, and budgeting.

Key Responsibilities:

Operational Oversight:

• Manage POS systems, including menu updates, reporting, and troubleshooting.

• Oversee work assignments, table assignments, and staffing assignments to optimize service flow.

• Coordinate daily pre-shift meetings to set expectations and align the team.

• Conduct daily service recaps, identifying areas for improvement.

Staff Management & Training:

• Develop and maintain staff schedules, ensuring appropriate coverage.

• Lead ongoing service training for staff to uphold club standards.

• Mentor and coach team members, fostering a culture of excellence.

Service Execution & Member Experience:

• Oversee banquet and à la carte service, ensuring flawless execution.

• Collaborate with the culinary team to align service timing and quality.

• Maintain strong member engagement, handling special requests and feedback.

Qualifications & Experience:

• Prior experience in high-end, high-volume banquet events is a must.

• Experience in private clubs, fine dining, or high-end hospitality.

• Strong knowledge of POS management, scheduling, and service training.

• Proven ability to lead a team in banquet and à la carte operations.

• Excellent communication and problem-solving skills.

• Ability to work flexible hours, including evenings, weekends, and holidays.