What are the responsibilities and job description for the Cashier position at Wolfgang Puck Fine Dining Group?
The Cashier will report to the manager on duty working
closely to create a hospitable environment. Cashiers are responsible for
executing timely and courteous interaction with guests following strict
adherence to Wolfgang Puck policies and procedures. On a day to day basis is
responsible for following the exact cashier sequence of service procedures as outlined
by Wolfgang Puck policy. Cashier must assure and maintain the highest standards
of service, sanitation and hospitality. They are required to display knowledge
of menu and food ingredients. Cashiers must work in a clean, sanitary manner
keeping their station clean during the shift and thoroughly cleaned and
organized for the next. They must always be properly dressed and maintain a
clean, professional appearance when in the restaurant.
Essential
Functions :
- Set-up / break down and continual maintenance of
station and front entrance
to all guests with a “welcome” and warm genuine smile (i.e. thank you , please
come and see us again, enjoy, etc.)
up-sells and suggestions as orders are placed
duties each shift, always checking out with the manager on duty
appealing / neat with and food is fresh with correct labels
out of stock, guest complaints, equipment issues or breakage that would affect
the supply or quality of necessary items for service
and follow through accordingly
expertise, flexibility, positive attitude, initiative, organization,
communication skills and enthusiasm
and embody the Wolfgang Puck brand of hospitality. Model the behaviors of “Well
Wolfgang Puck Eat, Love, Live) Program” and provide knowledge to the guest and
staff.
Minimum
Qualifications :
to guests and other employees and managers
instructions and implement the same
carry out instructions furnished in written, or oral form
must be able to stand and / or walk for up to 8 hours a day, lift up to 30 lbs,
reach with hands, talk, hear and taste or smell