What are the responsibilities and job description for the Inbound Call Center Assistant position at WOLFPACK 168 LIMITED?
Are you quick with a kind word, calm under pressure, and great at turning questions into solutions? If you’ve got a friendly voice, sharp thinking, and a passion for helping people—you might just be the perfect fit for our team!
We’re on the lookout for a motivated and upbeat Inbound Call Center Assistant to be the voice behind the scenes, helping our customers feel supported, heard, and valued from the very first "hello."
What You’ll Be Doing
As an Inbound Call Center Assistant, you’ll be the first point of contact for callers. Whether they need help, information, or just a little reassurance, you’ll be the person who makes it happen—with professionalism, a positive attitude, and a knack for problem-solving.
Here’s what a typical day might look like:
- Answering incoming calls with a friendly, helpful tone
- Assisting customers with inquiries, issues, or requests
- Providing accurate information about products, services, or policies
- Logging customer interactions and updating records with precision
- Collaborating with your team to ensure smooth communication and happy customers
- Turning tough calls into positive experiences
You’ll Love This Role If You:
- Enjoy talking to people and making their day better
- Have great communication skills and a confident, professional phone manner
- Can think on your feet and solve problems quickly
- Like working in a team environment where support and energy are everything
- Stay organized, even when juggling multiple conversations
- Are comfortable using computer systems and learning new software
- Have previous experience in customer service, hospitality, or call centers (not required, but a bonus!)
Why Work With Us?
- Full-time stability in a supportive and welcoming environment
- Great team culture that’s energetic, fun, and focused on success
- Opportunities to grow – we love promoting from within
- Central St. Louis location – easy access and a lively community
- Training provided – we set you up for success from day one
- Competitive pay and employee perks
Sound Like a Fit? Let’s Talk!
If you’re ready to bring your positive energy, quick thinking, and communication skills to a role that actually makes a difference—apply now to become an Inbound Call Center Assistant in our St. Louis team. We can’t wait to hear your voice!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Location: In person
Salary : $18 - $21
