What are the responsibilities and job description for the Marketing Associate Director - (Industry Segment Programs) position at Wolters Kluwer N.V.?

Marketing Associate Director - (Industry Segment Programs)

BASIC FUNCTION

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The Marketing Associate Director, Industry Segment Programs is responsible for developing Clinical Effectiveness (CE) audience messaging and integrated marketing programs to attract buyers to the CE portfolio across the NA Provider Market Segment. Through a deep understanding of the CE buying journey in key healthcare industry segments, this role will lead the execution of the audience messaging framework and bring key messages to market through marketing programs, demand generation campaigns, sales enablement, and reputation programs. This role requires a highly collaborative and integrated marketing approach to lead and work with cross-functional teams across the CE organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Develop and communicate customer-focused buying journeys for CE’s solutions, including buyer, influencer, and user interactions.
Identify key roles in the buying process and develop value messaging unique to each role.
Create and communicate the audience messaging blueprint for use in customer-facing marketing programs.
Develop, manage, and measure a program framework and recommend programs and campaigns that will drive measurable impact in the NA Provider segment.
Drive channel activation by collaborating with revenue marketing leads to align activities across the buyer journey.
Lead content strategy across the segment to up-level market perception of CE’s solution impact and value.
Utilize communication programs, thought leadership, and customer stories to support CE’s value message and reputation.
Lead elements of global program and campaign planning, working closely with the Revenue Marketing team and NA Provider segment leadership team.
Partner with third parties and agencies to research and adapt trends and content into Global Audience Programs.
Integrate core product messaging into messaging with value-based audience impact.
Serve as a key member of the GTM team for new product launches, ensuring 100% GTM readiness prior to product launches.
Work closely with Global Communications team members to develop PR and thought leadership approaches which advance CE’s brand and impact within the segment.
Anticipate business and industry issues and recommend key inputs to CE’s three-year plan (VSP).
Communicate complex ideas (internally and externally) and drive adoption of different points of view grounded in data.
Manage and monitor program and campaign performance against scorecards and KPIs, and recommend optimization.

OTHER DUTIES

Ensure cross-functional teams are executing effectively through regular goal reviews and monitoring of KPIs.

Effective program and campaign management.

Perform other duties as assigned.

JOB QUALIFICATIONS

Education :

Bachelor’s degree or equivalent required.

Experience :

Minimum of 10 years of broad marketing experience, with a history of addressing the needs of a large multi-product portfolio that serves the needs of multiple customer personas.

Minimum of 5 years of experience in healthcare / healthcare IT.

Experience managing large scale programs for large US hospital systems.

Demonstrated ability managing content development – from ideation to delivery.

Strong analytical skills, research orientation, and experience transforming a vision into an operational plan.

Experience developing global campaigns and executing through a multi-regional model.

Exposure to account-based marketing and digital marketing capabilities.

Experience managing communication, PR, and / or thought leadership programs.

Excellent communicator with an easy ability to transform product messages into compelling, impactful audience messages that grab the attention of our markets.

A collaborative team leader can draw teams together toward common goals and ambitions.

Demonstrated ability to achieve results working cross-functionally with sales, marketing, and product teams.

Ability to manage through influence and achieve results.

High integrity and high standards.

Ability to prioritize many competing alternatives and plans, balancing internal customer needs with business priorities.

Proven success driving marketing strategies and plans.

Team management experience a plus.

Other Knowledge, Skills, Abilities or Certifications :

Presence – Executive presence, working effectively with senior leadership at Wolters Kluwer, but able to roll up his / her sleeves and work effectively with all levels of the organization.

Strategic Focus – The ability to see the whole picture and implement the changes today that will lead to the integrated, efficient organization desired in the future.

Commitment – A trusted partner to global Sales Leaders, Product leadership, and Editorial teams.

Communication – The ability to plan and deliver oral and written communications that are impactful and persuasive with their intended audiences.

Business Acumen – Ability to perform with insight, acuteness, and intelligence; a builder with a hands-on management style and a high sense of urgency.

Outstanding Work Ethic and Passion – A person with the highest moral and ethical standards, who can be relied upon to always act in the best long-term interests of the company.

Strong interpersonal skills – Must be able to lead a multi-disciplinary group that is geographically distributed and newly forming.

Time management – Strong time management and prioritizing skills with the flexibility to recalibrate quickly according to changing requirements.

TRAVEL REQUIREMENTS

Up to 20% travel.

Compensation :

Target salary range CA, CT, CO, HI, NY, WA : $147,200-$208,350

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Salary : $147,200 - $208,350

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Marketing Associate Director - (Industry Segment Programs)

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