What are the responsibilities and job description for the Appointment Scheduler position at Women's Health Connecticut/ Obstetrics &...?
Women's Health Connecticut is seeking an Appointment Scheduler to support our fast-paced OB/GYN office in Stamford, CT!
Position: Appointment Scheduler
Location: Obstetrics and Gynecology Associates
Address: 29 Hospital Plaza Suite 400 Stamford, CT 06902, Suite 400
Employment Type: Full- time, 40 hours
Schedule: Monday- Friday, 8:00a- 4:30p
Reports to: Practice Manager
Position Summary: The Appointment Scheduler position schedules patient appointments for the Providers by phone, in-person and through electronic messaging. The ideal candidate for this opening has call-center experience and is familiar with working at a fast-pace, while paying close attention to detail.
Responsibilities:
- Answer incoming calls and schedule appointments for patients
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain accurate and updated patient records in the appointment system
- Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
- Follow established protocols for handling emergency calls and directing patients to the appropriate resources
Experience:
- Previous experience front desk/receptionist role, preferably in a healthcare setting.
- Familiarity with phone systems and appointment scheduling software.
- Previous EMR experience, is a plus.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and professional in high-pressure situations, such as emergencies.
Qualified candidates are encouraged to apply to learn more about all the position has to offer!
The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Appointment scheduling: 1 year (Required)
- call center: 1 year (Required)
Ability to Commute:
- Stamford, CT 06902 (Required)
Ability to Relocate:
- Stamford, CT 06902: Relocate before starting work (Required)
Work Location: In person
Salary : $20
