Resource Navigator

WomenFirst Transition & Referral Center is a grass-roots organization working to provide a nourishing environment where women can rebuild their lives and self-worth through peer-mentoring, life-skills training, empowerment groups, and community support.

Position Title: Resource Navigator

Job Shift: Full-time .5 FTE (40 hours a week)

Location: 10373 NE Hancock St. Portland, OR Suite 106

Job Category: Non-profit; social services

Wage: $24/hr

Position Responsibilities

General Function:

Under the general supervision of the executive director, the Resource Navigator (RN) is responsible for handling a caseload of women and families with basic needs resource referral and navigation within Multnomah County. The RN will approach this work from a strengths-based perspective, working alongside women to navigate systems of support and remove barriers to self-sufficiency.

General Duties:

• Work collaboratively with WomenFirst team members to effectively and compassionately serve our core demographic.
• Effectively and consistently market the organization, communicating about WomenFirst and its programs in a way that is compelling and in sync with our message.
• Create, establish, and maintain new community partnerships, including local faith-based organizations, businesses, and other social service organizations, depending on the needs of the program and company.
• Create and sustain effective relationships with DHS, Worksource, legal assistance, and local school communities.
• Work effectively with OHP/Health Services.
• Develop and maintain strong, positive relationships with early youth and developmental programs.
• Work closely with the WomenFirst team to create culturally responsive family educational workshops, with a focus on literacy and social-emotional learning.
• Attend meetings and workshops within the community to stay up to date with

Client Experience and Relationship Building Duties:

• Follow up with women and families to confirm that the suggested resources fulfilled their needs, and how it can be improved.
• Connect women and families to the broader services of WomenFirst, the school district, and the community.
• Provide resource and referral assistance to women and families within our programs, including follow-ups with families to monitor progress toward achievement of resources and family progress toward established goals.
• Consistently ensure information about other organizations is updated. On-hand knowledge of available resources and a clear understanding of their processes, timelines, and capacity levels is a must.
• Develop strong referral systems, including the development of forms, electronic communications platforms, and data tracking processes.
• Develop strong connections with referral sources for community social services and provide referrals as needed.
• Establish and maintain new community partnerships, including local faith-based organizations, businesses, and other social service organizations, depending on the need of assigned schools, women, and families within our programs.

Qualifications

Knowledge, Skill, and Ability Requirements:

• Training and a minimum of 1-2 years of experience in social services, parent education, and social service program development.
• Ability to provide strength-based resource and referral services to women and families.
• Experience working in a public-school setting and/or with the early learning community.
• Experience working in collaboration with a variety of agencies or programs.
• Experience working with a team that deeply values diversity and inclusion.
• Knowledge and competency to operate a personal computer.
• Competency in using Microsoft Suite, including Excel and Word.
• Possess strong verbal and written communication skills.
• Possess excellent time management and organizational skills.

Education and Experience Requirements:

• High school diploma or equivalent
• Two years of experience in community outreach services providing health information, advocacy, social support, and assistance in using the health care system to groups and families; AND experience working with the community being served.

WomenFirst is an Equal Opportunity Employer.

WomenFirst requires all employees to have completed a full COVID-19 vaccine dose prior to beginning work. Proof of vaccination is required. If you have questions or concerns regarding reasonable accommodations, please reach out to us.

Job Type: Full-time

Pay: $24.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Work Location: In person

Salary : $24