What are the responsibilities and job description for the Family Resources Coordinator position at Wonderland Child and Family Services?
Family Resources Coordinator
Department: Early Support
Location: Edmonds/Lynnwood/Bothell , 50% remote/50% in-person expected; subject to change based on family and agency need
Status: Full time
About the Position
Family Resources Coordinators (FRC) facilitate resource access with families enrolled in Wonderland’s early support program, as a member of a transdisciplinary team of practitioners implementing the client’s Individualized Family Service Plan (IFSP).
Essential Duties and Responsibilities
- Contribute to the Individualized Family Service Plan process by facilitating initial and review meetings, contributing to the design of functional outcomes with appropriate resource-based criteria consistent with Wonderland’s service model, and monitor timelines and dates to adhere to ESIT regulations.
- Community Resources: Responsible for supporting clients and team members around access to resources as needed. This requires ongoing research for maintaining current information about community resources, including state and federal resources and funding sources (SSI, Medicaid, WIC, etc.), local support services (recreational, social, respite, education, emergent needs, cultural resources, etc.) and other resources pertaining to families.
- Transition Planning: Guide families through the transition process while adhering to Part C timelines. This will include preparing families for the referral process and supporting families with issues around transition.
- Understanding of regulatory agencies and ability to explain Part C and DDA regulations to families.
- Responsible for ongoing data entry, analysis, and data management in state ESIT data management system, facilitating the completion SOFP (COS) forms at the initial and exit IFSPs, and participating in other sources of data collection related to agency program evaluation.
- Maintain client files, including documentation of all FRC contacts pertinent to cases according to agency procedures. FRC is responsible for all signed documentation regulated by Part C to be included in the client files, including updated copies of IFSPs, signed releases, SOPAF documents and reports. Participation in weekly staff and team meetings, including actively engaging with colleagues during team meetings, presenting on cases as assigned.
Additional Responsibilities
- Play & Learn facilitation (as needed) Other duties as assigned.
Position Requirements
- High school diploma or equivalent.
- Valid driver’s license, current insurance, and reliable automobile.
- Able to work at an office, in a family’s home, and in a variety of community settings.
- Commitment to building and strengthening equity practices.
- Ability to work effectively as a team member as well as autonomously; excellent interpersonal, communication and time management skills are essential.
- Must be extremely detail oriented and possess strong writing skills.
- Maintaining confidentiality of client information.
- Responsible for upkeep of FRC certification, including county mandated trainings and FRC trainings as applicable.
- Current criminal background check maintained for all employees.
- Commitment for all employees to work toward including trauma informed care practices in their daily work.
- Commitment to fostering a culture of diversity, equity, and inclusion. Wonderland employees are mandated reporters of any suspected abuse or neglect of a child to DCYF (CPS) and/or law enforcement.
Preferred Qualifications
- Bilingual preferred.
- Minimum one year of working with young children (0-3) and families.
- Experience interviewing families.
- Understanding of supporting young children and families in natural learning environments, and ability to support team in these efforts. Basic understanding of coaching parents to build family capacity.
Physical Requirements/Work Environment
While performing this job, the employee will be in an office environment and their home. At times, this position may lift boxes or items up to 30 pounds. This position sits for prolonged periods of time, reaches above the head, and uses a screen for up to 8 hours a day.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Wonderland Child & Family Services believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to adjust the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of the agency.
About Wonderland Child & Family Services
Wonderland Child & Family Services is a multi-program agency serving children from birth through age 12 with developmental delays, disabilities, and prenatal substance exposure. Founded more than 50 years ago, Wonderland’s mission is to provide a strong and equitable foundation for children and their families with diverse needs and abilities to flourish through therapy, education, advocacy, and resources. We reach hundreds of families every month through Early Support programs & services and Hope RISING Clinic for Prenatal Substance Exposure. Our direct service providers are uniquely trained to provide trauma- and FASD-informed care.
Benefits Include:
- Health, vision, and dental insurance
- Paid Time Off starts accruing at 18 days per year
- Nine paid holidays that are separate from your Paid Time Off bank
- Paid winter closure the last week of the year from December 25th through January 1 st
- Paid two-day summer closure in August
- Flexible schedules, Monday - Friday
- Wellness and cell phone reimbursement allotment
- 401(k) retirement plan
- Life and AD&D insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Training and continuing education
- Mileage reimbursement
- Eligibility for the Public Service Loan Forgiveness Program Annual pay increases
Note: Benefits are available to employees working at least 20 hours per week and costs vary by FTE.
Wonderland values diverse perspectives and life experiences and encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.
Wonderland is an Equal Opportunity Employer.