What are the responsibilities and job description for the Business Operations Associate position at Wonderschool?
Position Summary : Wonderschool is harnessing the power of technology to provide comprehensive support to child care providers operating out of their homes as well as in the government and non-profit sectors. Our products enable child care providers to create high-quality environments and meet the demands of their business, while also helping parents in need of childcare solutions through the creation of an accessible marketplace.
Wonderschool is seeking a highly strategic and results-driven Business Operations Associate to play a key role in supporting the executive team and driving business efficiency across the organization. This position will provide high-level operational support, including overseeing key business initiatives, managing complex projects, streamlining internal processes, and acting as a liaison between senior leadership and departments. The ideal candidate will combine strong operational expertise with a high level of initiative and leadership skills.
Responsibilities :
- Strategic Oversight : Support senior leadership (CEO / Executive Team) in developing and executing business strategies. Assist with setting organizational goals, tracking progress, and ensuring alignment across departments
- Cross-Functional Leadership : Act as a point of contact between senior leaders and various departments (e.g., HR, finance, marketing, operations), ensuring smooth communication and effective project execution across teams
- Project & Initiative Management : Oversee and manage key business projects from inception to completion, ensuring that goals are met on time, on budget, and with high quality. Manage project timelines, resources, and stakeholder expectations
- Executive Support : Provide high-level operational support to the executive team, including preparing presentations and reports and ensuring alignment on priorities.
- Process Optimization : Identify inefficiencies in workflows and propose process improvements to enhance operational performance across teams. Streamline internal processes to support business growth and scalability
- Performance Metrics & Reporting : Create and monitor key performance indicators (KPIs) to assess business performance. Regularly report insights to the leadership team and recommend actionable steps based on data-driven analysis
- Problem Solving & Decision Support : Proactively identify business challenges and operational bottlenecks. Work directly with leadership to find solutions and implement changes that improve the overall business performance
- Organizational Alignment : Foster alignment between departments and the executive team, ensuring that organizational priorities are clearly communicated and executed at every level. Lead cross-functional meetings and initiatives to drive focus and collaboration
Required Qualifications :
What We Offer :
Wonderschool offers a competitive benefits package, including the following :
