What are the responsibilities and job description for the Front Desk Receptionist position at WOOD RIVER HEALTH?
If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team.
Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance, tuition assistance, and much more!
POSITION SUMMARY:
The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include:
- Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations
- Check patients and guests in and out
- Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database
- Assists patients in accurately completing all required and appropriate forms.
- Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers
- Schedule, cancel and reschedule patient appointments
- Robust Confirmation calls daily
- Provide patient education on Sliding Fee programs and other available services and programs
- Handle patient complaints and resolve
- Daily Reports for preparation of upcoming patient visits and data integrity maintenance
- Receive and route messages or documents to appropriate staff
- Ensure outgoing forms are sent to patients via Form Dr.
- Monitor electronic systems for incoming forms
- Maintain strict confidentiality in all matters
- Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information
- Enliven and support the mission, vision, and values of Wood River Health
- Adhere to organizational policies and procedures
- Adhere to the Wood River Health Compliance Program Standards
- Performing other duties as assigned to meet business needs
The ideal candidate will have:
- High School diploma or equivalent
- 1-2 years related experience
- Demonstrated proficiency computer keyboard skills
Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.
Full time, 40 hours
