What are the responsibilities and job description for the Dental Receptionist/Treatment Coordinator position at Woodbridge dental?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front office operations of our dental practice. This role requires a strong understanding of dental terminology and proficiency in various medical office systems to ensure smooth patient flow and effective communication.
Duties
- Greet patients warmly and manage their check-in and check-out processes.
- Schedule appointments efficiently while considering patient needs and office availability.
- Maintain accurate patient records, ensuring all information is up-to-date and compliant with privacy regulations.
- Handle medical collections and insurance verifications, including knowledge of ICD-9 coding.
- Answer phone calls promptly, addressing inquiries and resolving issues as needed.
- Assist in managing the daily operations of the clinic, including coordinating with dental staff to optimize patient care.
- Utilize dental software systems such as Open Dental for scheduling and record management.
- Educate patients on treatment plans, procedures, and financial responsibilities.
Experience
- Previous experience as a medical receptionist or in a similar role is preferred.
- Familiarity with dental terminology and procedures is highly desirable.
- Proficiency in using medical office systems; experience with Open Dental is a plus.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact professionally with patients and staff.
- A background in medical collections or knowledge of ICD-9 coding will be beneficial.
Join our team as a Dental Receptionist where you can make a positive impact on patient experiences while working in a supportive environment!
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Experience:
- Dental receptionist: 1 year (Required)
Ability to Commute:
- Woodbridge, VA 22193 (Required)
Ability to Relocate:
- Woodbridge, VA 22193: Relocate before starting work (Required)
Work Location: In person
Salary : $23 - $27
