Welcome Center Liaison

'Be a Difference MAKER®' in a new career at TANDEM LIVING!

CURRENT OPENING:

• Every other weekend: Saturday (7:30A-4:30P) & Sunday (8:00A-4:00P)

• Part of a holiday rotation 

The Welcome Center Liaison provides friendly, competent, helpful service to individuals needing assistance, information or referrals from the Woodcrest Villa Welcome Center Liaison/Receptionist.

QUALIFICATIONS:

• High school diploma or equivalent preferred.

• One-year experience as a receptionist and or background in customer service.

• Microsoft Office and use of a multi-line phone system experience is preferred.

RESPONSIBILITIES INCLUDE:

• Responsible to answer the telephone by the third ring and for transferring calls to the designated person or department. Remains in the reception area of the Welcome Center near the phone at all times.

• Responsible to complete Daily Safety Check on residents by use of the No Show List provided from Dining Services and the list is maintained at the front desk on a daily basis.

• Enters guest room reservations in a notebook, computer calendar and confirmation sheet; distributes copies to necessary departments; handles payment processing.

• Creates work orders as needed for both staff and residents. Checks the status as requested and provides resident or staff with additional information regarding previously submitted work order.

• Sells and tracks postage stamps, postage meter, Housekeeping and Marketplace gift certificates and other office services which include: large resident print jobs.

• Accepts and calls residents upon delivery of package(s), flowers, etc.; maintain accurate records of delivered items; accept and communicates incoming packages for staff.

TANDEM LIVING was founded in 1903, the Christ-based mission is to enrich the lives of residents, staff, and the community. TANDEM LIVING is a continuing care retirement community management company. 

BENEFITS:

At TANDEM LIVING we value the wellbeing of all of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include:

 

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan with company match

• Tuition Reimbursement, Scholarship & Advancement Programs

• Paid Time Off (PTO)

• Company Paid Life Insurance

• Wellness Center & Pool at no charge to the employee

EOE/M/F/V/D Employer