Outreach Coordinator

Outreach Coordinator

Location: Columbus, Cincinnati, OH (Field-Based with Work from home)

Job Type: Full-Time, Exempt

About Woodhaven:

Woodhaven Residential Treatment Facility is a leader in providing compassionate, high-quality care for individuals on their journey to recovery. We are seeking a dynamic Outreach Coordinator to join our team and play a vital role in fostering community relationships, increasing awareness of our services, and driving client admissions.

Job Overview:

The Outreach Coordinator will develop and implement strategic outreach plans to expand Woodhaven’s referral network, build partnerships, and enhance visibility within the community. This role involves significant fieldwork, event planning, and collaboration with internal teams to align outreach strategies with organizational goals.

Key Responsibilities:

Community Outreach:

Build and maintain relationships with referral sources, including hospitals, behavioral health providers, and social service agencies.

Conduct 20–25 in-person interactions weekly, such as check-ins, presentations, and tours.

Identify and establish 2–3 new referral partnerships quarterly.

Represent Woodhaven at professional networking events, conferences, and community meetings.

Client Referrals and Coordination:

Collaborate with the Admissions team to prescreen and onboard referred clients.

Act as a liaison between referral partners and the Admissions team, ensuring seamless communication.

Provide follow-up support to referral sources to maintain strong partnerships.

Event Planning:

Organize and execute community events, health fairs, and educational sessions to promote Woodhaven’s services.

Plan logistics, prepare materials, and follow up with attendees.

Compliance and Reporting:

Document outreach activities and submit weekly and monthly reports summarizing referral trends and new opportunities.

Ensure all activities comply with HIPAA and organizational policies.

Professional Development:

Stay updated on trends in addiction treatment and behavioral health.

Complete quarterly training modules to enhance skills and maintain compliance.

Required Qualifications:

Education:

High school diploma or GED required; bachelor’s degree in behavioral health, marketing, healthcare, or a related field preferred.

Experience:

Minimum of 3 to 5 years of experience in healthcare, behavioral health, or addiction treatment.

Skills:

Excellent interpersonal, communication, and relationship-building skills.

Proficiency in Microsoft Office Suite and familiarity with client management systems.

Licenses/Certifications:

Valid driver’s license with fewer than 2 points and active auto insurance.

CPR certification required at hire.

What We Offer:

At Woodhaven, we provide a comprehensive benefits package, including:

Health, Dental, Vision, Life Insurance

Long-Term Disability (LTD) and Short-Term Disability (STD)

401(k) with company match

Paid Time Off (PTO)

Flexible scheduling options to support work-life balance after training

Employee Assistance Program (EAP)

Student Loan Repayment Plan (up to $250,000)

Opportunities for certification reimbursement and license renewal support

Career advancement opportunities

Referral Bonus Program: Earn $250-$500 for referring qualified candidates

Our Culture:

Collaboration and Inclusivity: Every voice is valued, and teamwork drives our success.

Continuous Learning and Growth: We invest in professional development to empower employees.

Open Communication and Transparency: We foster a culture of trust and respect.

How to Apply:

Submit your resume and then email HumanResources@WoodhavenOhio.com or call 937-813-1737 for more information. If you don’t hear back, feel free to text 513-202-3221 for assistance.

Woodhaven Residential Treatment Facility is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

About Woodhaven - Havens of Ohio LLC

WOODHAVEN’s mission is to provide a warm, caring environment that centers on empowering clients to overcome obstacles in their lives caused by substance abuse. WOODHAVEN promotes a culture that attracts highly skilled and continuously developing staff that will deliver superior services to its clients. In doing so, WOODHAVEN’s clients, staff, and stakeholders’ lives are enriched.