Racquet Desk Attendant

About Woodmont Country Club

Established in 1913, Woodmont Country Club is a member-owned club renowned for its rich history, prestigious membership, and commitment to excellence. Our club offers a welcoming atmosphere where members and guests enjoy world-class amenities, including championship golf courses, temperature controlled indoor tennis courts, exquisite dining, and a variety of social events. We pride ourselves on our core values of teamwork and respect, ensuring an exceptional experience for everyone who walks through our doors.

Location: Rockville, MD

Department: Racquet Sports

Job Title: Racquet Desk Attendant

Reports To: Director of Racquet Sports

Position Description: Responsible for the cleanliness and readiness of the tennis facilities, assisting members and guests with reservations, and providing amenities such as towel and locker rentals. Exceptional customer service skills will be essential in this role. The position is part-time, with an hourly range between $17.15 - $20.00 depending on experience.

Benefits: We offer an excellent benefits package which includes: periodic overtime, paid time off, holiday pay, employer provided meal, referral bonus, and 401k with employer match after eligibility.

Standard Requirements

• Adheres to Club policy and procedures
• Acts as a role model within and outside the Club
• Maintains a positive and respectful attitude
• Communicates regularly with supervisor about department issues
• Demonstrates flexible and efficient time management and ability to prioritize workload
• Consistently reports to work on time prepared to perform duties of position
• Maintains confidentiality of all data
• Meets department productivity standards

Essential Duties and Responsibilities

• Answer inquiries pertaining to the Racquet Sports Department
• Handles court, lessons, and ball machine scheduling
• Handles member charges and shift end reports
• Assists with merchandising and re-stocking of the Racquet Sports Shop
• Handles re-string and re-grip orders
• Takes special orders and processes them accordingly
• Promotes and sells Racquets shop merchandise and services
• Maintains a clean and organized front desk and shop
• Sets up and puts away ball machine
• Learn the culture, operations and daily practices to ensure optimal member experiences
• Performs any and all other duties assigned by supervisor

Woodmont Country Club is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Woodmont Country Club makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits listed highlights some of the benefits offered to team members; eligibility for certain benefits apply.