What are the responsibilities and job description for the Guest Room Attendant position at Woodspring Suites?
As Room Attendant, you will be responsible for cleaning and preparing rooms for our overnight guests. A well-prepared room is one that is clean, fully stocked, and in good working order allows us to deliver on an exceptional experience for our guests. Additionally, Room Attendants contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.
How will you do this? The following are the essential functions and responsibilities of the job:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies.
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash.
- Change and replenish bed linens, towels and other guest amenities, as needed.
- Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms.
- Ensure all hotel property is in working order. Report missing articles, damage, or mechanical problems to management or supervisor, as necessary.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Turn in and log all guest property left in room or other public space.
- Attend pre-shift meetings to learn assignments and the day’s tasks.
- Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture).
- Perform guest turn down service, as needed.
- Ensure all rooms/assigned tasked are completed with the allotted MPR’s.
- Follow Company policies and procedures.
- Other duties as assigned by supervisor or management.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
- Knowledge of housekeeping and laundry operations and procedures.
- Knowledge of proper use and storage of cleaning chemicals.
- General knowledge of equipment such as vacuums, commercial washers and dryers.
- Able to understand and speak some of the English language.
- Able to prioritize work assignments.
- Demonstrate genuine care for customers and employees.
- Able to work in fast paced environment.
EDUCATION
No education requirements for this job.
EXPERIENCE
Previous housekeeping experience preferred.
SUPERVISORY RESPONSIBILITIES
No supervisory requirements for this job.
LICENSES OR CERTIFICATES
No licenses or certificates requirements for this job.
PHYSICAL REQUIREMENTS
The following outlines the physical requirements of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $15
