Assistant Operations Manager

Position Summary

The Woolworth Theatre is seeking an Assistant Operations Manager to oversee all aspects of the front of house operation. This role requires a candidate who is well versed in food and beverage operation, ability to multi-task in a fast-paced environment, focused on guest satisfaction and a great communicator.

Key Responsibilities:

• Open and close the front of house, lounge and venue operations
• Hire, train and mentor new team members
• Schedule shifts and assign sections
• Deliver an exceptional guest experience and train team to the expected standard
• Resolve guest questions and complaints professionally
• Ensure operation follows health and safety regulations
• Manage Toast POS systems
• Assists in beverage inventories
• Assists in weekly beverage ordering
• Conduct end of night closing procedures including cash handling
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply and labor costs
• Assist in managing private event operations

Requirements:

• 2 years in hospitality supervisor or management role (food and beverage operations preferred)
• Proficient in point-of-sale operations (Toast)
• Strong leadership skills with capacity for development & future advancement
• Ability to resolve conflict in a professional manner
• Open availability to work days, evenings, weekends and/or holidays

Job Types: Full-time

Shift: Day and/or evening, including weekends and holidays. Parking provided.

Pay: $25/hr

Experience:

• 2 years hospitality experience (required)

Location:

• Nashville, TN (required)

Work location:

• In person

Job Types: Full-time, Part-time

Pay: $25.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Hospitality management: 2 years (Required)

Ability to Commute:

• Nashville, TN 37219 (Required)

Ability to Relocate:

• Nashville, TN 37219: Relocate before starting work (Required)

Work Location: In person

Salary : $25