HR Admin, Philippines

We are the marketing localization people. Our vision is to blend the best of marketing and localization to drive customer success. We help our clients achieve the right balance of people, process, and systems needed to deliver lasting international growth and ROI.

THE ROLE

We’re looking for a talented freelance HR Admin with a can-do attitude and a hunger to learn to join our People team and elevate our operational efficiency.

At Wordbank, we’re building a lean team of A-players who value autonomy & freedom with responsibility, radical candor, excellence, and impact. We don’t just settle for good; we’re striving for extraordinary. Every team member is a high performer in an environment where we value curiosity and collaboration. We focus on a culture of feedback and allow proactivity to lead the way. We are committed to fostering a positive, open working environment that encourages our people to develop and thrive as the business succeeds.

As an HR Admin working closely with our People Operations Manager and wider Business Ops team, you’ll play a critical role in supporting the people, processes, and systems that drive our business. Your contributions will directly impact our People & Culture team’s ability to execute strategic initiatives while maintaining operational excellence.

We’re searching for someone who brings their A-game every day—a resourceful, detail-oriented individual who thrives in a culture of autonomy, creativity, and excellence. If you’re highly detail-oriented, a proactive problem solver, and excited to make a meaningful impact within a lean, high-performing team, we want to hear from you.

KEY RESPONSIBILITIES & FOCAL POINTS

Recruitment Coordination and Administration

Oversee new job setup in Recruitee, including job ad creation and recruitment briefs. Vet and review resumes, providing recommendations on candidates for interviews based on job descriptions and organizational A-player culture alignment.

Ensure Culture Index C-jobs are completed for each open role and upload Culture Index profiles to candidate records in Recruitee.

Schedule interviews across multiple time zones, maintaining clear communication with candidates and hiring managers.

Track recruitment metrics and provide data-driven insights to improve hiring processes.

HR Systems & Data Administration

Partner and support in managing HR systems related to leave tracking, performance management, and recruitment.

Support in researching employment law standards in the US and UK, ensuring compliance with regulations.

Assist with out-of-state tax account setup and payment remittance processes with Paychex, our PEO provider.

Maintain accurate and organized compliance records and process documentation.

Operational Excellence

Proactively identify areas for process improvement within the HR function.

Provide general administrative support to the People Operations team, including managing calendars, scheduling meetings, and preparing reports.

Assist in the development and maintenance of HR policies and procedures.

Monitor and respond to inquiries in the HR inbox, ensuring timely and professional communication.

Stay up-to-date with changes in employment laws and best practices to provide informed recommendations and support to the People Operations Manager.

SALARY & BENEFITS

PHP 29,166 to PHP 34,996 per month, paid in USD ($500-$600 per month)

This position with be on a committed freelancer contract paid by monthly invoice.

EXPERIENCE & SKILLS

YOU’LL HAVE…

3 years experience in an administrative support role

Extensive experience working with highly detail-oriented tasks.

2 years of experience in recruiting or candidate vetting.

Familiarity with software packages such as Google Suite, Microsoft Office, and Excel. Experience with ATS or performance management systems is a plus.

A strong ability to read English materials and effectively distill and communicate key points.

Familiarity with global compliance standards and needs specific to US and UK

YOU ARE…

A Self-Starter : Confident and proactive, taking initiative to solve problems and make recommendations.

Collaborative : A team player who values communication and thrives in a supportive environment.

Detail-Oriented : Capable of handling multiple priorities without sacrificing accuracy.

Culturally Aligned : Understanding and embodying our organizational values in decision-making, particularly in recruiting and onboarding.

Adaptable : Skilled at switching between tasks and communication styles to accommodate diverse stakeholders.

Resourceful : Demonstrating critical thinking to navigate challenges and implement solutions.

WHY WORDBANK?

At Wordbank, we’re more than just a marketing localization agency, we’re a community committed to transparency, social impact, and professional growth. We believe in fostering an environment that values collaboration, innovation, and personal development.

Values-led & People-first : Being values-led means operating to the triple-bottom-line standards of people, planet, profit. Put simply, we do business with integrity. We care. Not because it’s company policy or because caring sells, but because we’re passionate about what we do, who we are, and the difference we can make – not just to our clients, but to our staff, our resources, and our community.

We believe that our people are our greatest asset, that our culture sets us apart from most every competitor we face, and that our commitment to what we can achieve together is unrivaled in our industry.

We’re intent on standing out (and up) for what drives us. When our values (drive, connection, excellence, care, connection, creativity) come together, that’s the Wordbank difference. Our values inform our behaviours and decision-making in all that we do, and makes us who we are, striving to do, and be, our best for each other and our clients every day.

Transparent Culture of Feedback & Accountability : We believe in openness and honesty. Our transparent culture encourages open communication, feedback, and accountability at all levels to make sure everyone’s voice is heard and valued. Everyone should have the right information and context to make decisions in the best interests of the business.

Freedom & Flexibility that works for you : We are committed to providing a culture based on freedom and responsibility and we understand the importance of work-life balance. Embracing flexibility means offering remote work options, flexible hours, and tailored schedules that allow you to excel both personally and professionally. We also like to connect and engage so we ask any local Wordbankers to come into the office a minimum of 2-3 times a week.

Commitment to business as a force for good : Beyond business success, we are committed to making a positive impact on society and the environment. Through our work and initiatives, we volunteer and contribute to causes that matter, fostering a sense of purpose in everything we do. And we don’t just talk about things, we follow through with action. Our Denver office is a certified B Corporation and our London office is Investors in People : Gold, both stringent certifications that prove we’re walking the walk on our commitment.

Mentorship and development : We prioritize your growth. Join a team that values mentorship, coaching, and invests in your professional development. We want to empower you to find your path and we will support you in getting you to the next step.

We are looking for passionate people to grow the business (and themselves) with us. We care more about how you think than what you know. We work hard. We work smart. And we have fun with each other while we’re doing it.

We are an equal opportunity employer committed to attracting, retaining, developing, and promoting the most qualified people of all backgrounds, regardless of race, colour, age, religion, gender identity, HIV status, marital status, past or recent military status, past incarceration, sexual orientation, national origin, citizenship status, ancestry or any other characteristic, including any physical (including pregnancy) or mental disability, and / or any other protected class under federal, state, or local law.

We are happy to make reasonable accommodations to the recruitment process as needed.

Salary : $500 - $600