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Program Administrator for Scholarships/210

Workforce Connections, Arkansas Department of Commerce.
Conway, AR Full Time
POSTED ON 3/13/2025
AVAILABLE BEFORE 6/10/2025
Position SummaryThe Program Administrator for Scholarships works independently to achieve goals and complete assignments. This position administers scholarships and oversees the posting of award offers to students’ accounts and acts as the liaison between UCA Student Financial Aid and the Arkansas Division of Higher Education Scholarship Offices and works with ADHE Scholarship recipients. The Program Administrator for Scholarships also works as liaison between Student Financial Aid and the UCA Athletics office and oversees the awarding of Athletic Scholarships. Responsible for understanding scholarship administration (including Institutional Scholarships) to adhere to state and federal financial aid compliance regulations. Acts as a resource for questions regarding Institutional scholarship appeals and advises students concerning scholarship policy and renewals. Reports to the Senior Associate Director of Financial Aid and Scholarships. This position is governed by state and federal laws and agency/institution policy.
 
Job Duties and ResponsibilitiesDevelops and maintains understanding of institutional, state and federal financial aid programs. Attends workshops and conferences concerning state and federal financial aid to keep abreast of regulations. Determines eligibility for institutional, state, federal and private funding for students. Counsels with students and parents for the purpose of disseminating information, determining eligibility and resolving problems. Oversees posting of UCA Athletic Scholarship and ADHE Scholarships. Assists the compliance office for renewal requirements as needed. Works with other financial aid staff to ensure enrollment reminder emails are sent to students prior to disbursement of scholarships (including ADHE) for enrollment requirements. Works with other staff to oversee and ensure that regret and renewal emails are sent to students at the end of each term. Serves as main point of contact in the Student Financial Aid office for ADHE and UCA Athletics. Helps to ensure that scholarship policies are updated on the web page and ensures that staff are up to date on all scholarship policies both institutional and state. Participates in outreach activities on and off campus. Supports other office activities as needed including customer service contact. Responds to calls and emails related to general financial aid and scholarship questions. Completes necessary data entry and processing relative to financial aid packaging, including Academic, Honors scholarships, Athletic, Foundation and ADHE scholarships. Assists with overseeing the processing of check returns. Reviews and evaluates over award reports and takes appropriate corrective action as needed. Helps to oversee the processing of Scholarship Exceptions and Holds. Assists with overseeing Check/Deposit Processing. Helps to maintain policies and procedures relative to check/deposit processing. Helps to coordinates with other staff to ensure accuracy and consistency and assists in training staff responsible for daily processing. Serves as a back up to the process when other staff are not able to complete the task. Completes other duties as assigned.
 
Knowledge, Skills, and AbilitiesKnowledge, Skills and Abilities
  • Knowledge of COD, FAA, NSLDS, and ADHE.
  • Ability to review and evaluate student financial needs and prepare appropriate financial aid package
  • Ability to communicate clearly, accurately and professionally orally and in writing
  • Ability to collect, analyze, compile, and record data
  • Expertise with state and federal laws that impact the packaging and awarding process
  • Expertise of state and institutional scholarships, policies, and procedures as well as other resources available to students
  • Expertise with Microsoft Office including Word, Excel and PowerPoint
Skills Considered Essential for Success-Knowledge of the organization and administration of higher education.
-Knowledge of state, federal, and university rules, regulations and procedures.
-Ability to work in a diverse and dynamic environment.
-Ability to work collaboratively and independently with common goals as a part of a team.
-Ability to make sound judgments.
-Effective interpersonal communication, writing, and organizational abilities.
-Civility in all interactions.
-Demonstrate effective follow-up.
Required Education and/or ExperienceThe formal education equivalent of a bachelor’s degree with a major in general business or related field; plus one year of experience in student financial aid or related area.
Preferred Education and/or Experience3 – 5 years of Financial Aid or Higher Education Experience

Job posted for the employer by: Workforce Connections, Arkansas Department of Commerce.

Salary : $45,000

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