What are the responsibilities and job description for the Service Writer position at WORKFORCE SERVICES INC?
Our company is seeking an experienced Service Writer to join our team. The ideal candidate will have a passion for cars , trucks and excellent customer service skills. As a Service Writer, you will be responsible for communicating with customers, assessing their needs, and providing them with the best possible service.
Full Time / M-F
Responsibilities:
- Greet customers and assess their needs
- Communicate with customers about their vehicle's issues and provide recommendations for repairs
- Prepare accurate estimates for repairs and services
- Schedule appointments and manage the service schedule
- Follow up with customers to ensure satisfaction with services provided
- Maintain accurate records of customer interactions and services provided
- Work closely with the service team to ensure timely completion of repairs
Requirements:
- High school diploma or equivalent
- Previous experience as an Service Writer
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment
- Knowledge of automotive systems and repairs
- Proficient in computer software programs, including Microsoft Office and automotive service software
If you are a motivated individual with a passion for cars and providing excellent customer service, we encourage you to apply for this exciting opportunity.
