Non- Paid Event Support Volunteer

SUMMARY / OBJECTIVEEnsure successful implementation events by providing hands-on support and helping with day-of activities effectively. Create a welcoming and positive environment for individuals, addressing their needs and ensuring they feel valued and engaged throughout the event. Serve as a point of contact for participants, delivering clear instructions and timely information to enhance event flow and participant satisfaction. Collaborate closely with the Volunteer Events Coordinator to facilitate smooth operations, from setup to cleanup, ensuring all tasks are completed efficiently.Role and ResponsibilitiesDepending on organizational needs, may : Setup Tables, chairs, event layoutWelcome and check in individuals at the eventsHandout promotional items or other items to participants.Guide individuals to certain areas or workshopsAnswer questions about the eventEnsure employers or participants of the event have all necessary supplies and resourcesMaintaining a Positive Atmosphere : Encouraging a welcoming environment and assisting with any issues that arise during the event.If food is provided, help to manage the refreshment area, ensuring it's stocked and tidy.Encouraging attendees to connect and network, possibly facilitating introductions between job seekers and employers.Tear down and clean up the event after it is overSupport staff with an additional day of event duties that may ariseExperience and Education RequirementsHigh school diploma or equivalent GED, 18 years of age and olderKNOWLEDGE, SKILLS, ABILITIESCommunication Skills : Ability to convey information clearly and effectively to both job seekers and employers.Customer Service Orientation : Providing a friendly and helpful experience to all attendees, addressing their needs and concerns.Organizational Skills : Managing tasks efficiently, including setup, registration, and overall event logistics.Problem-Solving Abilities : Quickly addressing any issues that arise during the event, whether logistical or related to attendees needs.Attention to Detail : Ensuring all materials are prepared and tasks are executed accurately, from registration to booth setup.Basic Technology Skills : Familiarity with common software and tools, such as spreadsheets or presentation software, and handling AV equipment if needed.Time Management : Effectively managing ones own time and prioritizing tasks during a busy event.Teamwork : Collaborating with other volunteers and staff to ensure a smooth and successful event.Cultural Competence : Understanding and respecting diverse backgrounds and experiences, ensuring an inclusive environment for all attendees.JOB SPECIFIC COMPETENCIESAttention to Detail : Ensures information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.```{=html}``` - ProblemSolving : Proficientinidentifyingissues,analyzingoptions,andcreatingpracticalsolutions. - Adaptability : Flexibleandabletoadjuststrategiesinresponsetochangingcircumstances. - Motivating Others : Inspires others commitment to their work and organizational excellence.GENERAL / ORGANIZATIONAL COMPETENCIESQuality / Compliance : Achieving a standard of excellence with our work processes and outcomes, honoring the organizations policies and all regulatory requirementsCustomer focus : Striving for high customer satisfaction, going out of our way to be helpful and pleasant, making it as easy as possible on the customer rather than our department or the organization.Communication : Balancing listening and talking, speaking, and writing clearly and accurately, influencing others, keeping others informedCollegiality / Collaboration : Being helpful, respectful, approachable, and team-oriented, cooperating with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.Initiative : Taking ownership of our work, doing what is needed without being asked, following throughEfficiency : Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do thingsContinuous Learning and Self Development : Being receptive to feedback, willing to learn, embracing continuous improvement, and proactively investigating new perspectives, approaches, and behaviors.Integrity / Transparency : Upholds social, ethical, and organizational norms and values; firmly adhere to codes of conduct and ethical principles; behaves consistently and is open, honest, and trustworthy; acts without consideration of personal gain.People management (for those with direct reports) : Setting clear expectations, reviewing progress, providing feedback and guidance, and holding people accountable.Additional NotesSuccessful clearance of local and / or state background checks. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the volunteerfor this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.EEO / ADAWorkforce Solutions Borderplex provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.