What are the responsibilities and job description for the Retail Sales Specialist position at Working Solutions LLC?
Job Summary: Our Retail Sales and Receptionist role involves providing exceptional customer service, answering phone calls, and assisting with administrative tasks. The ideal candidate will maintain a clean and organized front desk area.
Responsibilities:
- Greet customers upon entry and offer assistance as needed.
- Answer phone calls and direct them to the appropriate department or person.
- Support administrative tasks such as filing, data entry, and inventory management.
- Maintain a tidy and well-organized front desk area.
- Address customer complaints and resolve issues in a timely and professional manner.
- Process transactions and handle cash and credit card payments.
Requirements:
- High school diploma or equivalent education.
- Prior experience in a customer service or retail environment.
- Excellent communication and interpersonal skills.
- Able to multitask and prioritize tasks effectively.
- Proficient in Microsoft Office and basic computer skills.
- Able to operate or learn how to operate a forklift to unload trucks as needed.
Key Skills:
- Customer Service
- Communication
- Teamwork
- Time Management
- Organizational Skills
