Logistics Supervisor

Job Description Summary

The Logistics Supervisor is responsible for supervising and coordinating the activities of the Shipping & Receiving team members engaged in the storage, shipment and receipt of raw materials and finished goods, and ensures that all policies and procedures are followed. This position is responsible for analyzing shipping notices, bills of lading, invoices, orders and other records to determine shipping priorities, work assignments, and best shipping methods required to meet shipping and receiving schedules and company cost objectives. The Logistics Supervisor reports to the Director of Operations.

The duties and responsibilities of the position will consist of, but are not limited to, the following:

• Develops departmental procedures and standards with continuous improvement emphasis
• Directly supervise shipping, receiving and material handling employees in accordance with the organization’s policies and procedures as well as state and federal law
• Responsibilities include: interviewing; hiring; training; planning, assigning and directing work; performance evaluations; rewarding and disciplining employees; addressing and resolving issues
• Provides training to all staff
• Responsible for the security and accountability of goods within jurisdiction
• Ensures that goods are packaged and protected for shipment according to specifications
• Coordinates with production, customer service and others to develop and meet shipping objectives
• Audits and approves freight invoices
• Resolves shipping issues; provide shipping quotes; establish best shipping methods
• Develops and maintain carrier performance metrics
• Develops/implements freight cost reduction strategies with high customer service satisfaction
• Ensures adequate cross-training for staffing back-up of responsibilities.
• Processes appropriate documents to execute customer pick-up (i.e. related shipping documents, bill of ladings, shipping manifests)
• Maintains knowledge of all routing guidelines as instructed by all vendors
• Maintains accurate backup documents to substantiate potential claims or charge-backs
• Interacts with outside vendors and outside customers
• Manages domestic freight transportation programs, import air, sea-air and ocean transportation activities
• Ensures support for internal and external customers in relation to:
• Domestic and international transportation activities
• Maintenance of shipping files
• Lost and damaged shipments
• Filing of claims, copies of bills of lading, shipment tracking numbers, proof of delivery, and export documentation
• Coordinates shipping arrangements for trade shows
• Perform-supervise daily cycle counts, variance reconciliation, reporting and record maintenance
• Analyzes variance root causes to eliminate inventory inaccuracy
• Perform-supervise transact all unplanned material transactions and miscellaneous receipts into ERP/MRP system
• Perform-supervise daily purchase order receipt transactions into ERP/MRP (this should be transferred to the receiver)
• Return Material authorization (RMA) processing and transacting
• Process –supervise shipping returns
• Manages and maintain warehouse layout including but not limited to Plan for Every Part and associated efficiencies
• Develops, trains and implements “lean materials handling management process” for the shipping; receiving and warehouse
• Develops visual factory for storage, shipping, and receiving
• Hands-on work ethic; anticipate being on the floor up to 70% of the time
• Ability to manage priorities and workflow for optimal performance in kaizen dynamic environment
• Ability to supervise people effectively with expertise in labor law compliance
• High proficiency with spreadsheet applications and transportation software
• Inventory control expertise; both physical storage systems and processes
• Ability to work under pressure to resolve complex freight issues
• Demonstrated ability to reduce inventory carrying costs and freight costs
• Visual factory, kanban, and lean material handling systems expertise
• Other duties as assigned

Competencies:

• Establishing Relationships
• Decision Quality
• Developing Talent
• Planning/ Priority Setting
• Problem Solving
• Organizing
• Assessing and Understanding People

Requirements:

• Work Experience: 5 years of experience in Logistics/Shipping/Receiving/Warehouse, and 3 years of experience managing people. Significant experience with multiple carriers: Trucks, UPS, FEDEX and international freight forwarders at a minimum.
• Education: College Degree in Business Administration, Logistics, Supply Chain, or relevant field
• Computer Skills: Intermediate skills Microsoft Office Suite, RIF scanners and ERP systems
• Organizational Skills: Ability to handle multiple priorities efficiently and effectively, strong problem-solving capabilities
• Communication Skills: Ability to communicate effectively across a diverse customer-base; good verbal and written communication skills and good interpersonal skills with ability to deal with individuals at all levels
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disability to perform the essential functions; while performing the duties of this job, the employee is regularly required to stand; the employee is frequently required to walk; use hands to grip or handle; reach with hands and arms; talk and hear; the employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl; the employee must occasionally lift, push/pull and/or move up to 50 pounds; specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus
• Physical Environment: Manufacturing environment; while performing the duties of this job, the employee is regularly exposed to moving mechanical parts; the noise level in the work environment is usually moderate

Preferred Requirements:

• Work Experience: 10 years of experience in Logistics/Shipping/Receiving/Warehouse, and 5 years of experience managing people. Significant experience with multiple carriers: Trucks, UPS, FEDEX and international freight forwarders at a minimum.
• Education: Bachelors Degree in Business Administration, Logistics, Supply Chain, or relevant field
• Computer Skills: Advanced knowledge of ERP systems including Syteline and/or Oracle

Workrite is a dedicated equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. Workrite encourages applicants of all ages.