What are the responsibilities and job description for the Receptionist Front Office Administrator position at WorkWell?
Company Statement
WorkWell operates 4 Occupational Clinics in the Pittsburgh Area. We provide both Injury Care, for injured workers, and various Ancillary Occupational testing services. A critical part of WorkWell’s philosophy is to work hand in hand with our clients in order to increase communication and reduce treatment duration and medical cost. WorkWell has developed its unique and original services over the past 40 years and is a leader in the industry. If you’re looking for an organization that cares for your growth and well-being as much it does its patients, consider WorkWell.
Position purpose
Reporting to the Clinical Services Manager, the Front Office Admin is responsible for providing administrative support to the Airport, WorkWell Occupational Medicine Clinic.
Responsibilities/Duties/Functions/Tasks
- Greet incoming patients in a polite, prompt, and helpful manner
- Provide necessary forms, with instructions for completion
- Copy ID’s
- Schedule appointments
- Completing the checkout process with charts
- Answer telephone
- Relay necessary messages to Clinic Medical Assistant or Provider
- Assist with Patient Clinic flow
- Assure all forms are completed properly
- Assist the Clinic Medical Assistant
- Prepare charts for next day appointments
- Maintain office supplies
- Willing to learn additional responsibilities
Qualifications
- High School Diploma or equivalent.
- Prior experience in health care setting is helpful, but not required
- Strong organizational skills and detail oriented
- Willing to work in a fast-paced TEAM Environment
- Excellent customer service and patient care skills
- Strategic Thinker
- Ability to develop strong relationships with Medical Assistant, Providers, and Employers
- Excellent verbal, written and interpersonal communication skills.
Benefits
- Monday through Friday 8:30 – 5:00
- Business Casual or scrubs dress code
- Competitive Salary
- 401(k) with Employer Match
- Medical/Vision/Prescription/Dental Plans
- Life Insurance
- Free Parking
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17