Volunteer & Outreach Coordinator

(Fully Formatted Job Requisition Attached Below)

Mission & Values

World Help is a Christian humanitarian organization serving the physical and spiritual needs of people in impoverished communities around the world. We are searching for a devout follower of Christ whose worldview correlates with the company’s mission and values.

Position Purpose

The Volunteer & Outreach Coordinator serves as an overseer of World Help’s volunteer program - recruiting, scheduling, and facilitating its network of volunteers. In addition, this role assists the broader Humanitarian Aid Team with the planning and coordination of outreach events, special projects, and community engagement initiatives. Together, these responsibilities allow the Volunteer & Outreach Coordinator to ensure that World Help is leveraging its volunteer network effectively, while also maximizing its impact in the community and abroad.

Primary Duties & Responsibilities

• Recruit new individuals and groups to volunteer through community engagement, networking opportunities, and recruitment events.
• Cultivate current volunteer relationships by sending thank you cards, emails, and program/impact updates.
• Research, identify, and collaborate with the Development Team on new ways to love and celebrate our volunteers, while also working to connect them at a deeper level with World Help.
• Research, identify, and collaborate with the Marketing Department on new and/or better ways to showcase and market the Humanitarian Aid program and its community engagement initiatives.
• Set and manage the scheduling, registration, and check-in/out workflows of new and existing volunteers.
• Manage Liberty University’s CSER (Community Service) volunteers to ensure we provide the necessary opportunities and feedback that is required by the university.
• Plan and communicate the details and logistical needs with the entire team to ensure the facility and team is ready and prepared for each event/shift, ensuring the prep checklist is complete.
• Research, identify, and report on volunteer mobilization opportunities, i.e., leveraging our network (through their sweat equity) to meet needs throughout our community.
• Assist the Humanitarian Aid team with researching grant opportunities (local only), relaying any relevant information to the Community Engagement Manager.
• Assist on floor as necessary to help process, package, and ship inventory according to priorities set by the Director of Humanitarian Aid.
• Work with the team to ensure the warehouse is clean and safe for guests and volunteers, at all times.
• Any additional duties needed to drive World Help’s mission, vision, and organizational values.

Your Time

50% - Volunteer Facilitation

15% - Volunteer Relations & Development

15% - Volunteer Administration

15% - Community Engagement Initiatives

Core Staff Responsibilities

Role Classifications

• Core Staff
• Full-Time
• In-Office Environment
• Non-Exempt

Structure

• Direct Lead: Community Engagement Manager
• Direct Reports: None
• Team: N/A
• Department: Humanitarian Aid
• When You Work: Normal Operating Hours

Required Skills/Education

• Networking Experience
• Able to stand and remain active for long periods of time.
• Comfortable speaking in front of others.
• Clear verbal and written communication.
• Experience leading a team.
• Must be able to lift 50 lbs.

Preferred Skills/Education

• B.S. Degree (Business management, project management, or related field).
• 2-3 Years’ project management, administration, or inventory management experience.
• 1-2 Years’ team environment experience.
• CDL or forklift experience.

Miscellaneous

• Requires sitting & working on feet.
• Minimal travel.