Digital Communications Specialist, Client Services - 2024923

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position is reliant upon funding and may be subject to modification or termination based on resource availability.

POSITION SUMMARY:

World Relief seeks Digital Communications Specialist for the Chicagoland office that will provide timely communication, information, and service opportunities across social media and other digital communication platforms to program participants and the immigrant community throughout Chicagoland.

This is a limited-term position funded through a grant agreement until September 30, 2025 and contingent upon funding extension.

• Develop and implement a strategy for routine communications across participant-facing social media platforms, other communication platforms, and client-centered portion of World Relief Chicagoland’s website.
• Collaborate with program staff for accuracy of information to program participants, clients, and immigrant community
• Review content, coordinate translation as necessary
• Design and execute digital media posts
• Monitor client-facing social media channels
• Ensure web content is up to date and accurate
• Monitor and provide analysis for content engagement
  

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Excellent written and verbal communication skills
• Ability to work across multiple teams
• Able to prioritize, follow through on multiple tasks, work independently and meet deadlines
• Great lengths of time working on a computer and reading from a computer screen
• High school diploma
  

• 1-2 years of experience in digital communications
• Experience with website platforms (WordPress)
• Experience with graphic design software (Canva)
• Experience with social media platforms (Instagram, Facebook, TikTok) and communications platforms (WhatsApp)
• Lived immigrant experience
  

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.