Support Clerk

Support Specialist - Medical Data Systems Inc.

Are you a detail-oriented individual with exceptional data processing skills? Medical Data Systems Inc. is seeking a dedicated professional to join our dynamic support department. We're seeking a self-sufficient, motivated individual who thrives in a fast-paced environment. As a Support Specialist, you'll play a crucial role in processing acknowledgment reports and ensuring accurate transaction postings in our collection system.

Key Responsibilities:

• Process acknowledgment reports received daily from facilities using advanced Microsoft Excel proficiency
• Thoroughly understand acknowledgment reports, including transaction files, inventory reports, cancellations/withdrawals, recall notices, and reinstatement reports, ensuring accurate and prompt processing
• Identify and promptly report any discrepancies or errors in acknowledgment reports
• Ensure daily transaction file completion and meticulous daily tracking of acknowledgment reports
• Demonstrate problem-solving skills and the ability to navigate client host systems efficiently
• Post payments in accordance with facility guidelines
• Assist with various departmental tasks, including cash posting, RCA posting, client posting, and account reviews
• Respond promptly to emails from managers or supervisors
• Adhere to office procedures to uphold company integrity
• Perform other duties as assigned
  
  

Education and Experience Requirements:

• High School diploma or GED
• Prior experience in data entry
• Typing speed of at least 50 words per minute
• Proficient understanding of Microsoft Office Suite, including Word, Excel, Outlook, and general computer programs
  
  

Join our Medical Data Systems Inc. team and be part of a supportive environment where your skills are valued, and growth opportunities abound. Apply now to embark on a rewarding career journey with us!

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