What are the responsibilities and job description for the ATC Products Team Lead position at World Wide Technology Holding, LLC?
Qualifications:
- Previous experience managing project initiatives across multiple IT and business organizations.
- Minimum of 1-2 years prior experience and passion for managing and developing people to their full potential through coaching, mentoring, and servant leadership
- Excellent communication skills (written, verbal, and presentation) for both a technical and non-technical audience.
- Ability to think creatively and recognize & encourage creativity in others.
- 5 years of experience in web development technologies such as:
- Vue, Angular, or React
- JavaScript / NodeJS
- Oracle, PostgreSQL, or MongoDB
- Possess a solid understanding of Agile principles.
- Self-motivated with the ability to work independently with minimal supervision.
- Passionate about software development and delivering large and/or complex solutions in an iterative process.
- In-depth understanding and passion for excellence in the WWT Core Values.
- Bachelor's degree, preferably in computer science or Management Information Systems; A combination of education, training, and experience may be considered instead of a degree.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! Equal Opportunity Employer
Preferred Locations: MO, KS, TX, FL, and potentially others.
#LI-LIVINGTHEDREAM
#REMOTE
Requirements:
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the ATC Products team and why join?
The ATC Products team is dedicated to building innovative digital solutions that amplify and deliver the value of WWT's Advanced Technology Center. Our mission is to empower customers with tools that enable hands-on exploration of technologies, enhance learning experiences, simplify complex technical decision-making, and provide seamless access to ATC support resources when they need help. By creating intuitive platforms for lab hosting, proofs of concept, and educational resources, we equip IT practitioners with the insights they need to drive meaningful business outcomes. Joining the ATC Products team means contributing to impactful solutions that shape how organizations evaluate, adopt, and succeed with cutting-edge technology.
Here are some recent examples of the impactful work we've been involved in:
- Integrated Learning Paths into our digital event experience, allowing customers to access and enroll in educational content seamlessly.
- Enhanced our learning platform to provide deeper insights into user engagement, including video watch time, the article read duration and lab launches.
- Developed a system for awarding digital achievements to users upon completing Cyber Range challenges and key learning milestones.
- Developed a digital scoreboard to display team scores in real-time during Cyber Range events and highlight results afterward.
- Built a new Help Center for wwt.com to provide a centralized, user-friendly resource for customer support and self-service content.
- Implemented an AI-powered spam detection system to improve the integrity of our discussion forums on wwt.com and reduce unwanted contact submissions for our customer service team.
- Streamlined our support team's workflow by integrating customer support cases from wwt.com into a third-party ticketing system.
- Migrated several key pages of wwt.com to an upgraded Nuxt application, improving performance and maintainability.
What will you be doing?
As a Team Lead, you will be responsible for delivering work and ensuring the team is high-performing and healthy. In addition to leading a team of 3-5 developers and a QA Engineer, you will also design, build, test, and deliver software with the team.
Responsibilities:
- Play a key role in driving the strategy of applications supporting wwt.com, working in close alignment with product owners and stakeholders.
- Contribute to the environment that nurtures drive and enthusiasm within a healthy
- Gather and deliver performance feedback for team members, and regularly coach employees towards meeting behavioral and performance goals.
- Work with our customers and business stakeholders to ensure our applications are stable, easy to use, and meet business expectations.
- Work to incorporate business feedback into the team's strategy.
- Collaborate with other development teams, product management, and development leadership to align on the problems we want to solve.
- Coordinate work assignments within the team and ensure new features and issues are being addressed, balancing speed of delivery and team capacity.
- Building and delivering software solutions alongside the team, providing technical leadership, and promoting best practices.
- Prepare and deliver informal and formal presentations to the team, department, and business partners.
Salary : $20
